About the Role
We are seeking a driven
and eager-to-learn recent or anticipated graduate for an IT Intern role. As an
IT Intern, you will play a crucial role in supporting and enhancing our teams’
operational efficiency by providing timely IT support. This internship offers a
unique opportunity to gain hands-on experience in various aspects of
information technology, contributing to the efficiency and effectiveness of our
IT systems and processes. Our team of experienced IT professionals will provide
daily support and mentorship, preparing you for the next phase of your IT
career. If you’re keen to get practical IT Support experience in a company
that’s making a big positive impact, then this role is for you.
Reporting Lines: This role reports to the
IT Manager
Contract Duration: 3 months
Duties & Responsibilities
Respond
to user requests for service, troubleshoot problems, and help develop solutions.
Identify,
research, and resolve routine technical problems of low complexity.
Support
with fixing PC hardware components, desktop operating system software, and
application software;
Identify
and escalate priority issues that need to be handled at a different level, and
do the necessary follow up of users concerns.
Develop
and maintain user guides and documentation
Participate
in user training for basic hardware and software use
Perform
other duties/projects as assigned.
Requirements:
Pursuing
a Degree or Diploma in Computer Science, Information Technology, or Business
Information Technology. Recent graduates with a focus on IT are encouraged to
apply.
Successful
candidates should commit to full-time availability during the three-month
program spanning from February to April, 2024.
Strong
communication and interpersonal skills are essential, along with the ability to
collaborate in a multicultural team setting.
The
ideal candidate should possess analytical skills, prioritize tasks effectively,
and complete assignments with minimal supervision within specified deadlines.
Initiative, flexibility, friendliness, and cooperation are highly valued
traits.
Candidates
with proven expertise in Computer Networking, IT Support, or Linux
Administration will be given preference.
How To Apply
