Field Collection Supervisor (Boda Offline) Job in Kenya - Mogo Finance

Responsibilities:

  • Ensuring that team leaders meet their performance targets. 
  • Ensuring equity when sharing cases among team leaders.
  • Ensuring that the country-wide offline process flow of cases/ work is maintained 
  • Making various approvals.
  • Monitoring portfolio performance 
  • Coming up with strategies on how to improve performance 
  • Monitoring agents’ performance. 

  • Overall Expense Reduction Strategies. 
  • Link between team leaders and the Departmental Head. 
  • Training of new team leaders and field collection staff. 
  • Coaching of existing Team leaders and staff. 

Qualifications:

  • Degree/Diploma in Business Administration or related field.
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • At least four years of relevant experience.
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

How to Apply

Click here to apply