Duties and Responsibilities
- Greet customers warmly and provide assistance in
selecting products.
- Respond to customer inquiries professionally,
both in-person and online.
- Process sales transactions accurately and
efficiently.
- Upsell and recommend products to improve
customer experience and drive sales.
- Handle customer complaints or refer them to
management when necessary.
- Maintain a clean, organized, and welcoming shop
environment.
- Arrange and rotate product displays to ensure
attractiveness and freshness.
- Monitor stock levels and report when items need
replenishment.
- Assist in receiving, checking, and organizing
stock deliveries.
- Ensure products are properly labeled and priced.
- Create and post engaging content (photos,
captions, product highlights) on social media platforms.
- Respond to online inquiries, comments, and
messages promptly.
- Promote offers, new arrivals, and special deals
to increase foot traffic and online engagement.
- Track online engagement and provide feedback on
post performance.
- Maintain a consistent brand image across all
digital platforms.
Key Requirement Skills And Qualification
- Prior experience in sales, retail, or customer
service is an added advantage
- Strong social media management skills (Facebook,
Instagram, WhatsApp, TikTok, etc.
- Ability to take quality photos and create
appealing product posts
- Good communication and interpersonal skills
- Honest, trustworthy, and customer-oriented
- Ability to work with minimal supervision
HOW TO APPLY
If you
meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews
will be carried out on a rolling basis until the position is filled.
Only the
shortlisted candidates will be contacted.
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