Duties and Responsibilities
Order
Processing & Documentation
- Review, verify, and confirm orders received from
the sales team or customers.
- Generate accurate Order Confirmation Documents
and share them with internal departments such as production, logistics,
warehouse, and finance.
- Ensure all orders are entered into the
ERP/system accurately and in a timely manner.
- Track order status and ensure smooth flow from
receipt to delivery.
Sales
Support
- Provide administrative support to the sales
team, including preparing quotations, proforma invoices, and customer
documentation.
- Assist in coordinating customer deliveries and
dispatch schedules with the logistics team.
- Respond to customer inquiries regarding order
status, product availability, and delivery timelines.
- Maintain updated customer and product
information in internal systems.
Inventory & Coordination
- Liaise with the warehouse to confirm stock
levels and product availability before order confirmation.
- Flag any stock shortages or order discrepancies
to relevant teams.
- Coordinate with production on special or bulk
orders requiring lead time adjustments.
Reporting
& Record Keeping
- Maintain accurate and up-to-date records of
orders, dispatches, and customer documentation.
- Generate weekly and monthly sales/order reports
for management review.
- Track and highlight delays, bottlenecks, or
operational issues that may impact order fulfillment.
Key Requirement Skills And Qualification
- Diploma or Degree in Business Administration,
Sales & Marketing, Supply Chain, or a related field
- Minimum 2 years’ experience in sales support,
order processing, or a similar administrative role—preferably in an FMCG
or fast-paced environment
- Proficiency in MS Office (Excel, Word, Outlook);
experience with ERP or sales systems is an added advantage
- Strong attention to detail, accuracy, and
organizational skills
- Excellent communication and interpersonal skills
HOW TO APPLY
If you
meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews
will be carried out on a rolling basis until the position is filled.
Only the
shortlisted candidates will be contacted.
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