Industry: NGO,
Reports to: Office Manager/ Human
Resource Manager
Accountable to: Directors
Supervises: Receptionist,
Location: Nakuru
Gross Salary: Kes 25,000
Our
client is seeking a Receptionist who will
be the first point of contact, ensuring a professional, welcoming, and
efficient reception area. This role will support daily office operations by
managing front-office tasks, handling inquiries, and providing administrative
assistance to various departments, all in alignment with the organization’s
Christian mission and values.
Key Responsibilities
Front-Office
& Customer Service
- Greet visitors, parents, staff, and partners in
a professional and courteous manner.
- Answer, screen, and direct incoming calls
promptly and efficiently.
- Handle inquiries, requests, and complaints with
professionalism and integrity.
- Ensure a clean, organized, and welcoming
reception area at all times.
Administrative
Support
- Assist various departments with administrative
tasks as required.
- Schedule appointments, meetings, and coordinate
visitor arrangements.
- Maintain accurate reception logs, records, and
sign-in sheets.
Information
& Technology Management
- Handle sensitive information with discretion and
maintain strict confidentiality.
- Use Microsoft Office applications (Word, Excel,
Outlook, PowerPoint) to prepare documents, spreadsheets, presentations,
and manage emails.
- Support basic administrative workflows to ensure
smooth operations at the front desk.
Time
& Task Management
- Prioritize tasks effectively to meet deadlines
and ensure smooth reception operations.
- Demonstrate the ability to work efficiently
under supervision while managing multiple tasks.
- Ensure timely and accurate communication between
the reception area and internal departments.
Qualifications & Experience
- Diploma or Degree in Office Administration,
Secretarial Studies, or related field.
- Minimum 2 years’ experience in a receptionist or
front-office role (NGO/ministry/ school setting experience preferred).
- Proficiency in Microsoft Office Suite (Word,
Excel, Outlook, PowerPoint).
- Professionalism, integrity, and discretion in
handling confidential information.
- Excellent interpersonal and communication
skills.
How to Apply
If you
are up to the challenge and possess the necessary qualifications and
experience, please send your CV only quoting the job title on the email subject
(Receptionist-Nakuru) to jobs@corporatestaffing.co.ke before 27th
November 2025
NB: Only shortlisted candidates will be contacted. If
you do not receive any communication from us within two weeks of your
application, kindly consider your application unsuccessful. We appreciate your
interest and thank you for applying
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