Objectives Of The Position
The HR Admin strives for excellent HR administration
for NCR International Mobile Staff (Hereafter: employees) within the mandate of
MSF ICO. The HR Admin performs the end-to-end HR administration related to
employment contracts management, and processing benefits programs with the
highest quality and customer service attitude. The HR Admin is the front line
of HR administrative support for employees, and they act as gatekeepers to
ensure adherence to internal processes, HR policies, and legal compliance.
Main Responsibilities
General Inquiries:
- Acts as a contact person on HR administrative issues including
payroll, and provides HR administrative support with an understanding of
salary and benefits policies and Swiss labor law
- Provides support to employees on general inquiries about
administrative processes, and technical casework
- Informs HR Team Leader of recurring queries and actively
prepares or updates the FAQs
- Seeks support from C&B specialist when needed
Contract management:
- Monitors the complete registration of employees in the HRI
systems and files by gathering and checking all relevant information
needed for the completion of a contract
- Based on the Work Order issued by a managing section, develops
an employment contract, and makes sure an employee’s agreement before an
assignment starts
- Works closely with the managing sections to ensure the details
(end of contract date) are correct before issuing the End of Contract form
and closing a contract
- Terminates an employment contract with the information
received by managing sections
- Ensures the validity of Employment contracts throughout the
employment period
Cross Admin
- Carries out activities as required to support the workflow for
all Cross Admin-related activities
- Provides administrative information related to contract and
salary to OCs as requested
HRIS and Data
- Administrates and coordinates employment processes, e.g.
collecting all relevant documents and accurately maintaining employee
personnel files and personnel database
- Regularly updates HR information systems (HRIS) (HR databases
and Excel-based), the electronic filing systems, and other HRIS relevant
to employees, ensuring information on all employees is accurate, complete,
and processed confidentially in line with GDPR
- Gives (technical) support to employees and other users
regarding Employee Self Service portal
Benefits Administration
- Ensures timely registration and deregistration of
international medical insurance
- Advises employees regarding health insurance claims
- Ensures timely registration and deregistration of
International Retirement Saving Plans
- Responds to employees’ inquiries regarding the International
Retirement Saving Plans
General Administration
- Ensures adherence to the internal policies and participates in
the continuous development of work processes
- Seeks continuous improvements in HRIS, processes, and
procedures to make them more effective, efficient, and always with a
customer focus
- Supports collating key HR information, providing regular and
ad-hoc statistics for reporting
- Takes responsibility for planning and prioritizing workload,
ensuring that tasks are completed within the agreed timescales, taking the
initiative to adapt priorities as required by changing priorities
Compliance and GDPR
- Advises the HR Team Leader regarding any potential risks and
particular cases
- Acts as the first point of escalation for compliance on all
GDPR-related matters for data privacy and document management
- Monitors and solves specific cases relating to contractual
issues in Swiss labor law
Otherwise
- Works closely with overseas counterparts and the HR Admin team
to ensure a smooth HR administration process; uses own initiative to
troubleshoot and escalate any issues to HR Team Leader as necessary
- Disseminates information and documentation received from the
field, OCs relating to security, health, and situation reports
appropriately
- Works closely with and support the other HR Admins to ensure a
smooth and effective HR service provision to employees, continually
sharing and developing knowledge and best practice as appropriate
- Supports the training of new team members
- Together with the broader ICO department, works towards a
common project
Job requirements
- Minimum 1-year experience in MSF HR Admin. Experience as OC HR
admin will be highly valued
- Knowledge of MSF HR admin policies & processes, including
IRP2
- Ability to work independently with minimal supervision
- Excellent planning and organizational skills
- Knowledge of Swiss employment law is an asset
- Good interpersonal and communication skills
- Pragmatic, rigorous
- English essential. French desirable
How To Apply
