Front Desk Representative managing reception duties, greeting guests, handling calls and correspondence and monitoring office supplies and expenses, requiring proven front desk experience, proficiency in MS Office and strong communication and organizational skills, in a digital media environment, on-site role.
Responsibilities:
- Keep
the front desk tidy and presentable with all necessary material (pens,
forms, paper etc.)
- Greet
and welcome guests
- Answer
questions and address complaints
- Answer
all incoming calls and redirect them or keep messages
- Receive
letters, packages etc. and distribute them
- Prepare
outgoing mail by drafting correspondence, securing parcels etc.
- Check,
sort and forward emails
- Monitor
office supplies and place orders when necessary
- Keep
updated records and files
- Monitor
office expenses and costs
- Take
up other duties as assigned (travel arrangements, schedules etc.)
Requirements:
- Proven
experience as front desk representative, agent or relevant position
- Familiarity
with office machines (e.g. fax, printer etc.)
- Knowledge
of office management and basic bookkeeping
- Proficient
in English (oral and written)
- Excellent
knowledge of MS Office (especially Excel and Word)
- Strong
communication and people skills
- Good
organizational and multi-tasking abilities
- Problem-solving
skills
- Customer
service orientation
- High
School diploma; additional qualifications will be a plus.
