Admin & Sales Support Assistant supporting daily office operations, sales activities and customer engagement, including quotations, CRM updates and client follow-ups, requiring a diploma or bachelor’s degree in Business Administration, Sales & Marketing or Commerce, 0-2 years experience and Microsoft Office proficiency, in an ERP/business technology environment, on-site role in Nairobi.
Job Summary
- Future
Kenya Ltd is seeking a motivated, organised and customer-focused Admin
& Sales Support Assistant to support the company\’s daily office
operations, sales activities and customer engagement.
- The
successful candidate will assist with the smooth running of day-to-day
office activities, including administration, documentation, customer
communication, sales follow-ups, scheduling and coordination. The role
also provides an opportunity to gain practical experience in sales,
business development and the ERP/business technology industry.
Key Responsibilities
Sales
Support
- Assist
the sales team with daily sales activities and coordination.
- Respond
to customer enquiries through phone, email and other communication
channels.
- Follow
up with prospective and existing clients.
- Assist
in scheduling client meetings, appointments and product demonstrations.
- Prepare
quotations, proposals, presentations and other sales documents.
- Maintain
accurate records of prospects, customers and sales activities.
- Assist
with updating the company\’s CRM and sales pipeline.
- Support
lead generation and identification of potential customers.
- Follow
up on pending enquiries, quotations and proposals.
- Conduct
basic market research to identify potential business opportunities.
- Provide
general support to the sales team in achieving its objectives.
Daily
Office Operations & Administration
- Assist
with the smooth running of daily office operations.
- Receive
and direct visitors and handle general enquiries professionally.
- Manage
incoming and outgoing correspondence, emails and phone calls.
- Maintain
office records, files and documentation.
- Coordinate
meetings, appointments and internal schedules.
- Monitor
routine office requirements and communicate any needs to management.
- Assist
with preparing reports, documents and presentations.
- Support
the team with day-to-day administrative and operational tasks.
- Ensure
the office remains organised and professional.
- Assist
in coordinating communication between management, staff, clients and
business partners.
- Follow
up on assigned tasks and ensure they are completed within the required
timelines.
Qualifications
- Diploma
or Bachelors Degree in Business Administration, Sales & Marketing,
Business Management, Marketing, or Commerce.
- 0–2
years of experience in administration, sales support, customer service or
a related role.
- Fresh
graduates are encouraged to apply.
- Good
verbal and written communication skills.
- Basic
proficiency in Microsoft Office, particularly Word and Excel.
- Strong
organisational and follow-up skills.
- Good
interpersonal and customer service skills.
- Professional
attitude and willingness to learn.
- Ability
to work independently and as part of a team.
- Must
currently reside in Nairobi.
Desired Skills & Attributes
The ideal
candidate should be:
- Proactive
and self-motivated
- Organised
and detail-oriented
- Confident
when communicating with customers
- Comfortable
making follow-up calls
- Eager
to learn and develop professionally
- Able
to manage multiple tasks
- Professional
and reliable
- Comfortable
working in a sales-oriented environment
- Willing
to take initiative and accept responsibility
What
Future Kenya Offers
This
position provides an opportunity to gain practical experience in:
- B2B
sales and business development
- Customer
relationship management
- Sales
administration and coordination
- CRM
and sales pipeline management
- ERP
and business management solutions
- Client
communication and relationship management
- Daily
business and office operations
The
successful candidate will have an opportunity to develop their skills and grow
professionally within the organisation.
Important
Information
- This
is an entry-level position. We are looking for a candidate who is at the
beginning of their career, is willing to learn, and has realistic
expectations appropriate to an entry-level role.
How to Apply
Interested
and qualified candidates should forward their CV to: hr@futurekenya.com using the position as subject of
email.
