Job Specifications
Duties
and responsibilities will entail:
- Coordinating performance management of direct reports by guiding and
supervising lower secretarial personnel
- Conducting supervision, coaching, mentoring, training and
development of the department staff to ensure an effective and motivated
team
- Fostering and promoting positive culture of growth in the in the
Institute that embrace change management and organizational performance
- Taking oral dictation;
- Using e-office to research and process data;
- Operating office equipment;
- Attending to visitors/clients;
- Handling telephone calls;
- Handling customer inquiries and complaints;
- Coordinating schedules of meetings and appointments;
- Coordinating travel arrangements;
- Ensuring the security of office records, equipment and documents,
including classified materials;
- Ensuring security, integrity and confidentiality of data;
- Establishing and monitoring procedures for record keeping of
correspondence and file movements;
- Maintaining an up-to-date filing system in the office;
- Preparing responses to routine correspondence;
- Managing office protocol and etiquette; and
- Managing petty cash.
Qualifications
For
appointment to this grade, a candidate must have:
- Cumulative service period of six (6) years, three (3) of which
should have been at the grade of Office Administrator I or comparable
position;
- Bachelor’s degree in Secretarial Studies or Bachelor of Business and
Office Management from a recognized institution;
OR
- Bachelor’s degree in Social Sciences plus a Diploma in Secretarial
Studies from a recognized institution;
- Certificate in public relations and customer care course lasting not
less than two (2) weeks from a recognized institution;Proficiency in
computer applications;
- Shown merit and ability as reflected in work performance and
results.
How to Apply
