This is a full-time, on-site role for a Waiter at Peponi’s located in Nairobi. As a vital part of our floor team, you’ll deliver warm, attentive service and help create memorable experiences for every guest who walks through our doors.
We want
someone who represents integrity through and through, will build genuine
connections with guests, and communicate with clarity with management.
Responsibilities
- Constantly keep management informed of guest
feedback, shift issues, or mistakes
- Welcome every guest with warmth, confidence, and
enthusiasm, ensuring their experience is smooth from start to finish
- Take orders accurately and communicate clearly
with guests about menu options, wait times, and any concerns
- Deliver food and drinks with care and attention
to detail
- Communicate openly and effectively with the bar,
kitchen, and fellow team members to keep service running seamlessly
- Anticipate guest needs, respond to feedback with
professionalism, and resolve issues promptly and honestly
- Be transparent and dependable – if something
goes wrong, own it and make it right
- Uphold a polished, approachable, and
professional appearance that reflects Peponi’s brand
- Keep your service area clean, organized, and
guest-ready at all times
Qualifications
- Integrity and honesty in all interactions with
guests, colleagues, and management
- Strong communication skills – you speak clearly,
listen actively, and keep guests informed
- Previous experience as a waiter/waitress
preferred, but we’ll train the right attitude
- A genuine passion for hospitality and making
people feel welcome
- Ability to stay calm, organized, and positive in
a fast-paced, high-energy environment
- Attention to detail in guest care and order
accuracy
- A warm, energetic, and approachable personality
that fits the Peponi’s vibe
- Flexibility to work evenings, weekends, and
holidays as required
How to Apply
