Role Overview:
The HQ
Administrator will oversee the daily operations of a
dynamic and high-performing office environment. This individual will manage
front-of-house services, coordinate administrative teams, and ensure an
exceptional standard of professionalism in all client and internal
interactions. The ideal candidate is a polished and proactive professional who
takes ownership of office efficiency, leads by example, and understands the
importance of first impressions in a fast-paced financial services setting.
Key
Responsibilities
Front Office & Reception Management
- Supervise and develop a team of receptionists
and cleaners, ensuring consistent service excellence and adherence to
company standards.
- Manage the reception area to maintain a
welcoming, professional atmosphere for visitors and clients.
- Oversee scheduling, visitor management, and
meeting room coordination.
- Ensure smooth handling of correspondence and
courier services.
Office Administration & Facilities
- Coordinate day-to-day office operations,
including vendor management, maintenance, and supplies procurement.
- Uphold high standards of office presentation
aligned with corporate branding and culture.
- Manage office space planning, workstation
assignments, and seating arrangements.
- Collaborate with Finance, HR, Legal and IT
departments to ensure seamless support for staff and operations.
- Support office health, safety, and compliance
processes.
Team & Stakeholder Coordination
- Build and maintain relationships with vendors,
service providers.
- Serve as internal liaison for staff inquiries
related to office logistics and administrative procedures.
- Organize internal events, client meetings, and
company functions, ensuring each is executed efficiently and elegantly.
Management & Reporting
- Oversee administrative budgets and assist in
cost optimization initiatives.
- Prepare periodic reports on office expenditures,
maintenance schedules, and administrative projects.
- Implement and monitor key performance indicators
(KPIs) for reception and administrative efficiency.
What
you will need:
Skills & Competencies:
- Master’s degree in Business Administration,
Hospitality, or a related field.
- Minimum 5–7 years of experience in office
management or senior receptionist roles—preferably in banking, finance,
legal or corporate services.
- Proven supervisory experience leading
administrative or reception teams.
- Strong network and relationships within the
finance or professional services sectors.
- Exceptional communication, organizational, and
interpersonal skills.
- Proficiency in MS Office Suite, scheduling
tools, and modern office management systems.
- Discretion, professionalism, and a
customer-first mindset are essential.
- Leadership and team management
- Professional presentation and demeanor
- Problem-solving and decision-making
- Attention to detail and follow-through
- Stakeholder relationship management
- Initiative and adaptability
How to
Apply
