Job Objective/Purpose
The Business Process & Cyber Security Officer plays
a crucial role in driving the effective adoption and optimization of
technological business applications and processes, under the strategic guidance
of the IT Manager. This position blends process improvement with a focus on
ensuring secure and efficient digital operations. Responsibilities include
analyzing workflows, designing enhanced processes, conducting user training,
and implementing cybersecurity best practices to safeguard organizational data
and systems.
Key Responsibilities
Business Process Analysis and Optimization:
- Conduct
thorough analysis of existing business processes and workflows to identify
inefficiencies, bottlenecks, and opportunities for automation and
improvement.
- Utilize
process mapping, data analysis, and other relevant methodologies to assess
current state and propose future state process designs.
- Assist
in the design and implementation of user-centric process improvements,
focusing on enhanced User Experience (UX).
- Cyber
Security Integration and Compliance:
- Integrate
cybersecurity considerations into business process design and
implementation, ensuring data integrity and confidentiality.
- Assist
in implementing and monitoring security controls for business applications
and processes.
- Support
the department in ensuring compliance with relevant data protection
regulations and cybersecurity frameworks.
- Conduct
security risk assessments related to new and existing business
applications and processes.
- Data
Analysis and Performance Measurement:
- Collect,
analyze, and interpret data to measure process performance and identify
trends related to new business applications and processes.
- Develop
and track Key Performance Indicators (KPIs) to evaluate the effectiveness
of process improvements and cybersecurity measures.
- Generate
reports and dashboards to visualize process performance and security
metrics.
Change Management, User Training, and Support:
- Develop
and execute change management plans to facilitate the smooth adoption of
new applications and optimized workflows, with a focus on security
awareness.
- Provide
comprehensive training and ongoing support to employees, ensuring they
understand and effectively utilize new systems and processes, including
security best practices.
- Create
user documentation and training materials, incorporating security
guidelines.
- Provide
hand-holding support to users during and after application deployment.
Collaboration and Project Support:
- Collaborate
with cross-functional teams, including IT, operations, and compliance, to
implement process improvements and security initiatives.
- Assist
in the IT department, ensuring alignment with organizational goals and
security standards.
- Provide
support to the IT Manager on assigned tasks and projects.
- Continuous
Improvement and Emerging Trends:
- Stay
abreast of emerging trends in business process optimization,
cybersecurity, and digital transformation.
- Recommend
and implement best practices to enhance efficiency, security, and user
experience.
- Participate
in professional development activities to maintain and enhance technical
and analytical skills.
Ad-Hoc Responsibilities:
- Perform
any other duties assigned by the IT Manager, aligning with the job
description and organizational needs.
Person
Specification
- Bachelor’s
degree in business information technology, or related field.
- At
least 1-2 years with experience in end point management.
- Proficiency
in User Experience Design is advantageous.
- Proficiency
in Data analytics and Business Intelligence tools (Power BI) is
advantageous.
- Proficiency
in process mapping and modelling techniques, familiarity with BPMN
(Business Process Model and Notation) is advantageous.
How to Apply
