Job Purpose:
Assist
in processing and payment of pension claims and benefits.
Key Responsibilities:
- Updating and reconciling all pension payment
transactions daily and monthly. Suspense management in all pension
payments accounts.
- Review of balances before processing payments to
customers.
- Process payment transactions on the
Administration system and through any other channel.
- Capture accurate member bank details when
processing payments in the system or through any other channel.
- Respond to both internal and external pension
payment inquiries concerning benefits, claims process, commission, payroll
services, and the filing/completion of proper forms.
- Prepare reports on pension payments when
required.
- CRM requests resolutions
- Data cleaning
- Perform any other duties as may be assigned from
time to time.
Knowledge, experience and qualifications required:
- Bachelor’s degree in business-related field.
- Well versed with Excel reporting and data
analytics
- Knowledge in python and power BI will be an
added advantage
How to Apply
