Duties and Responsibilities
- Provide administrative support services to the
hospital/facility
- Developing and implementing strategies for
process improvement for efficiency in service delivery for enhanced
business growth.
- Enforce customer service excellence standards
- Coordinate the implementation of performance
appraisal system
- Enforce SHG standards, rules, and regulations
- Improve Revenue collection and close gaps for
wastage and fraud
- Prudent cost management,
- Management of employees.
- Coordinate development and implementation of
work planning, target setting and reporting
- Coordinate implementation of strategies, plans
and programs to achieve desired outcomes as set out.
- Supervise, coordinate, and manage prudently all
areas of health services, including human resources, finance, and
information technology
- Ensure compliance to all statutory guidelines
and best practices
- Manage media relations within the region
- Determine training needs for the facility
- Always ensure Security for the facility
- Ensure Housekeeping is discharging its mandate
to keep the facility standards of cleanness
- Coordinate and implement staff welfare schemes .
- Ensure Catering services are of high standards
and meeting clients expectations
- Ensure preventive Repair & Maintenance is
carried out timely for efficient functioning of biomedical equipment and
other equipment/machines to aid in the healthcare of patients
- Oversee sales and marketing with clear set
targets for business growth
- Ensure Staff welfare is prioritized and taken
care of timely and in accordance with laid down procedures and regulations
- Carry out Customer satisfaction/experience
surveys to determine the satisfaction levels of our clients
- Coordinate and supervise Asset management and
Inventories
- Promote corporate social responsibility
activities that enhances the brand
- Coordinate business process and re-engineering
How to Apply
Interested
and qualified candidates should forward their CV to: hrmanager.sgh@gmail.com, cngolo@shalomhospital.org using
the position as subject of email.
