Job Purpose
- Implement
the prescribed retail plans and processes to analyze data, periodical
forecasting and reporting of data to management in line with business
strategy and objectives, Group guidelines and policies
Differentiator
- Apply
practical knowledge of job area typically obtained through advanced
education and work experience
- Work
independently with general supervision
- Problems
faced are difficult but typically not complex
Responsibilities
- Implement
retail plans and processes to analyze data, periodical forecasting and
reporting of data to management in line with business strategy and
objectives, Group guidelines and policies
- Reconcile
sales data to determine if store is meeting financial goals and implement
plans to improve performance
- Execute
all safety and security procedures
- Participate
in day to day activities like merchandise receiving and stocking,
non-sales departmental work, such as check-out, photo lab or bagging
orders
- Collaborate
with the team in multi-store non-sales operations activities including new
store opening coordination, payroll/incentive plans, event planning,
and/or contest planning and promotion
- Manage
and maintain efficient distribution networks
- Execute
retail plans and processes in organizing all store operations and
allocating responsibilities to personnel
Stakeholders
- May
influence others within the job area through explanation of facts,
policies and practices
- Support
and interact primarily with colleagues of own function
- Build
relationships and understand customer and key stakeholders interests and
concerns
- Address
task-related issues appropriately to maintain work relationships
Management
Responsibility
- Individual
contributor without direct responsibility for leading others
Skills
- CRM,
Customer Satisfaction, Customer Acquisition, Stores, Entrepreneurship,
Complaints, Conflict Resolution, Clear Communication, Persuasion, Selling,
Cross-Selling, Pricing, Customer Value Proposition, Value Added Services,
Product Lines, Product Demonstration, Inventory Management, Budgets, Sales
Forecasting, Sales Targets, DHL Business Knowledge, Business Processes,
Business Strategy, Market Research, Project Management, Stakeholder
Management, Influencing, Feedback, Presentation & Storytelling, Facilitation
Requirements
Education Level
- Bachelor’s
Degree or equivalent experience/qualification
Experience Level
- more
than 2 years
How to Apply
