Key Responsibilities
Payroll processing
- Manage
and facilitate the timely and accurate Payroll operations for monthly
payrolls which includes the following:
- Processing
payroll-related expenses
- Ensure
Tax payments and reconciliations are done
- Calculate
and enter payroll data.
- Update
employee information and deductions on the payroll platform
- Perform
month-on-month payroll reconciliations
- Prepare
monthly payroll reports
- Ensuring
the payroll notes are correct and updated
- Manage
compliance with all statutory regulations and submissions of statutory
remittances complying with stipulated deadlines.
- Ensure
the remittance advices are received from finance department and filed
accordingly.
- Review
employee data changes such as new hire entry, promotions, status changes,
and terminations and update these on the payroll system.
- Respond
to payroll related queries from staff.
- Prepare
KRA P9 forms for staff at the beginning of every year.
- Be
the focal person for audit matters regarding payroll.
Administration roles
- Ensure
that the Global Data Protection Regulation (GDPR) and Protection of
Personal Information Act are applied in all HR & administrative
policies & processes of the Office, in compliance with local and
international requirements.
- As
a member of the Occupational Safety and Health Committee (OSH) and HR
representative in the committee, ensure all safety and health issues are
considered for staff and reflected in policies.
- Lead
and prepare necessary HR files in case of audits, and HR reports to the
respective departments/Auditors.
Processing of benefits:
School fees benefit
- Communicate
the school fees guidelines clearly to eligible staff.
- Receive
and process applications for the school fees benefit from eligible
employees.
- Verify
the submitted documents to ensure completeness of the invoices.
- Prepare
the annual fees tracker for each staff ensuring accuracy of data entered.
- Forward
verified and approved claims to the Finance department for processing.
- Clarify
any discrepancies or follow-up queries from Finance.
- Notify
employees of the status of their applications (approved, pending, or
rejected).
- Provide
timelines for payment or reimbursement and clarify any missing or
incorrect documentation.
- Ensure
accurate records of deductions and taxable amounts for ease of reference.
- File
all documents (physical or digital) in the respective staff personal files
and benefit folders.
HRBP Responsibilities
These roles will be applicable across all HR Officers but will
be tailored to the specific staff portfolio that each HR Officer supports.
Staff Onboarding
- The
HR officer will support incoming staff who fall under their portfolio to
ensure that they experience a seamless process while joining MSF. The
tasks will include:
Step Calculation
- The
HRO will receive the onboarding request from Recruitment or Cross admin
and take up the responsibility of calculating the entry step for the new
joiner.
- Communicate
the contract details to the new joiner ensuring clarity and that all
queries are answered satisfactorily.
- Liaise
with travel unit to support the relocation of the joiner and their family
as necessary.
Contracting
- Prepare
the contract document and share with the joiner.
- Ensure
that all documentation required from joiner are received.
- Ensure
signing of the MSF Charter, behavioral commitment and data protection
documents is completed by the joiner.
Enroll the joiner onto
the applicable insurance covers
- Inpatient
for Kenyan Employees.
- Ensure
the new joiner and their dependents are correctly added to the cover
- Inpatient,
outpatient and Life Assurance for Non-Kenyan employees.
- Ensure
the new joiner and their dependents are correctly added to the cover
- Enrolment
of Health insurance for Kenyan employees.
- Ensure
the new joiner and their dependents are correctly added to the cover
- Enrolment
of Life Assurance for Kenyan Employees.
- Ensure
the new joiner and their dependents are correctly added to the cover
Pension Provident Fund
- Ensure
the joiner has filled out the application form.
- Submit
the duly filed application form to the pension provider to ensure
enrollment onto the provident fund.
Leave
- Enroll
the joiner to the leave portal and ensure accurate records of the
beginning of contract.
Filing
- Open
a physical and electronic file and ensure all documents are filed.
Update new joiner
details on the HRIS
- Updating
all relevant information into the IHRS System.
- Upload
all the joiner documents on the e-filing system.
- Ensure
accuracy of details for the payroll system.
- Update
the Payroll notes with accurate details of the joiner.
Conduct briefing
session with new joiner
- Ensure
new joiner is adequately briefed on all HR matters.
- Coordinate
with L&D to ensure the joiner is scheduled for all necessary courses
such as Welcome to MSF, Safe use of IT, Safeguarding, Data Protection etc.
- Submit
the probation form to the joiner’s supervisor and explain how it is used.
- Follow
up on probation assessment at the end of three months and ensure proper
documentation of the process.
- After
probation ensure the new joiner is supported to complete the objective
setting form.
Contract Management
The HR officer will ensure that ALL staff contracts for the
staff under their portfolio are up to date and accurate. The HRO will ensure
the following:
Drafting Employment
Contracts
- Prepare
employment contracts for new hires under their portfolio.
- Ensure
accurate inclusion of terms like job title, duties, salary, probation
period, leave entitlements, termination clauses, etc.
Reviewing and Updating
Contracts
- Amend
contracts in line with changes in employee roles, compensation, or working
conditions.
Contract Administration
and Record keeping
- Track
key dates such as contract start/end dates, probation reviews, and renewal
deadlines.
- Ensure
step changes are communicated in time and changes updated on the payroll
system
Managing Contract
Renewals and Extensions
- Monitor
contract expiration dates and initiate timely renewal or termination
processes.
- Liaise
with supervisors and managers to assess performance before extending
contracts.
Handling Contract
Terminations
- Guide
and process contract terminations, ensuring fair and lawful procedures.
- Prepare
necessary documentation for exit, including final settlements and
clearance forms.
Filing
The HR officer will ensure that the filing system for the staff
under their portfolio is up to date and accurate. The HRO will ensure the
following:
Document Collection
& Verification
- Collect
all required employee documents such as contracts, ID copies, academic
certificates, job descriptions, and onboarding forms.
- Verify
the authenticity and completeness of documents before filing.
Organizing &
Labelling Files
- Create
and maintain a personal file for
each employee (physical or digital).
- Label
files clearly with the employee’s name, staff ID, and employment category
(e.g., national, non-Kenyan, contract, etc.).
- Update
the HRIS and ensure correctness of data for staff at all times
Filing, Updates &
Maintenance
- Ensure
all updates such as promotions, performance reviews, disciplinary actions,
and training records are promptly added to the file.
- Regularly
review files to ensure accuracy and completeness.
Ensuring
Confidentiality & Security
- Maintain
strict confidentiality and data protection standards when
handling employee files.
- Store
physical files in secure, locked cabinets and digital files in encrypted,
access-controlled systems.
Archiving &
Disposal
- Archive
inactive or exited employee files according to the organization’s
retention policy.
- Ensure
proper and secure disposal of outdated or expired documents in compliance
with legal and organizational requirements.
Compliance & Audit
Readiness
- Ensure
that all filed documents meet legal, organizational, and audit standards.
- Prepare
and organize files for internal or external HR audits as needed.
Management of the PMS
- Collaborate
with the staff’s supervisor to complete the PMS documents .
- Support
the processes of objective setting, mid-year reviews and end of year
appraisals
- Prepare
accurate and comprehensive reports on the outcomes of performance
management processes for staff within the assigned portfolio.
- Support
and communicate performance evaluation processes criteria and timelines to
ensure adherence by staff within portfolio.
- Address
employee inquiries related to performance evaluation onboarding job
descriptions poor performance and performance reviews.
Staff Deboarding
The HR officer will support the role of deboarding for staff
under their portfolio to ensure a smooth and respectful transition for both the
departing employee and MSF. The tasks will include:
Exit Communication
& Documentation
- Acknowledge
resignation or termination formally in writing.
- Provide
a clear off-boarding checklist to the employee and relevant departments.
- Coordinate
final working dates, handover timelines, and responsibilities.
- Update
Payroll notes with the exit details and payments.
Clearance &
Handover Process
- Ensure
all company property is returned (laptops, ID cards, phones, etc.).
- Oversee
a structured handover of duties and responsibilities to colleagues or
successors.
- Confirm
the revocation of system access and credentials with IT.
- Remove
the exiting staff from the various insurance covers and confirm with the
providers.
Final Settlements
- Coordinate
the final payroll processing, including:
- Accrued
leave balances.
- Any
final payments or deductions.
- Severance
or benefits (where applicable).
- End
of contract relocation dues where applicable.
- Support
the exiting staff to process their provident fund.
- Issue
the discharge of liability document.
- Issue
the certificate of service.
Exit Interview
- Conduct
an exit interview to gather feedback on the employee’s experience, reasons
for leaving, and suggestions for improvement.
- Document
key insights for organizational learning and retention strategies.
Compliance &
Recordkeeping
- Ensure
that all legal and organizational requirements related to termination are
met (e.g., notice periods, documentation).
- Update
personnel records to reflect the employee’s exit.
Communication to
Stakeholders
- Inform
relevant departments (e.g., Finance, IT, Facilities) of the exit schedule.
- Communicate
the departure professionally within the team, maintaining confidentiality
and respect.
Death of an employee
- Liaise
with the listed next of kin for processing of benefits.
- Obtain
a copy of the death certificate from the next of kin.
- Hand
over any personal effects to the identified next of kin.
- Follow
up with next of kin for return of organization’s assets.
- Process
all dues to the next of kin while following the necessary legal
provisions.
- Close
and archive the employee’s personal file according to HR policy and
retention guidelines.
Requirements
Education
- A
Bachelor’s degree in Human Resource Management, Administration, or an
equivalent qualification from a recognized institution.
- Applied
knowledge of HRIS tools and processes.
- Knowledgeable
on issues of Diversity, Equity and Inclusion.
- Fluency
in English is required, and knowledge of French and a third language is an
added advantage.
Experience
- At
least three (3) years of experience in Human Resources and Administration
with prove experience in people management.
- Experience
in payroll management and staff administration, recruitment, training and
performance management.
- Experience
with MSF or other humanitarian NGOs is an added advantage.
Competencies
- Technical Competencies
- Excellent
IT skills.
- Behavioral/General
Competencies
- Commitment
to MSF’s Principles
- Ability
to adapt and pragmatism
- Excellent
judgment and diplomacy
- Motivation
for working in the humanitarian sector
- Ability
to prioritize ongoing vs. immediate needs appropriately
- Strong
interpersonal, written and oral communication skills
- Ability
to work with a minimum of supervision
- Ability
to be accountable
- Ability
to adapt and pragmatism
- Teamwork
and Cooperation
- Keen
attention to detail with ability to track multiple projects at one time
- Ability
to handle a large volume of work
- Outstanding
proven time management and organizational skills
How to Apply