Job Purpose
The Deputy Director, Market Conduct and Industry Development is
responsible for formulating and implementing policies and guidelines that
support protection of the interests of members and sponsors & development
of the retirement benefits sector.
Job
Requirements
- Bachelor’s
Degree in any of the following: finance, accounting, actuarial sciences,
economics, law, social security or its equivalent qualification from a
recognized institution.
- Master’s
degree in any of the following: finance, business administration,
actuarial sciences, economics, law, social security or its equivalent
qualification from a recognized institution.
- Relevant
professional qualification and membership to a professional body, in good
standing, where applicable
- A
certificate in a management course lasting not less than four (4) weeks.
- At
least ten (10) years’ relevant work experience with at least five (5)
years’ experience in a managerial role
- Demonstrated
merit and ability as reflected in work performance
- Proficiency
in computer applications; and,
- Fulfils
the requirements of Chapter 6 of the Constitution.
Key Competencies and Skills
- Managerial
skills and ability to lead teams.
- Mentoring
and coaching skills.
- Writing,
communication and reporting skills.
- Interpersonal
skills; and
- Team
player.
Market Conduct Function
- Managing
the development of guidelines, strategies and programs that support the
protection of interests of members and sponsors, stakeholder education and
proper market conduct in the retirement benefits industry.
- Ensuring
the effective handling of complaints and disputes arising from scheme
members and other stakeholders and communicating decisions thereof.
- Providing
guidance on stakeholder education programmes and ensuring budgetary
resources for the programmes are effectively utilized.
- Reviewing
compliance reports on governance in schemes by service providers.
- Periodic
review of programs executed through the Huduma Centers, reviewing the
framework and submission of reports.
- Reviewing
information on consumer protection, governance and stakeholder education
programs that is availed on the Authority’s website, media reports and
other information portals and giving guidance as necessary.
- Coordinating
the development, implementation, monitoring and reporting of departmental
work plan, budget and procurement plan.
- Coordinating
the review, development and implementation of the Standard Operating
Procedures in Quality Management Systems of audit recommendations; and
- Monitoring
and reporting on performance progress and risk mitigation activities.
Industry Development Function
- Overseeing
the formulation and implementation of consumer education, public financial
education, outreach and industry development guidelines, strategies and
programs to support the growth of the retirement benefits industry.
- Implementing
Board and Management resolutions and preparing progress reports on
consumer education, public financial education, outreach and industry
development programs.
- Liaising
with local, regional and global institutions on consumer education, public
financial education, financial inclusion and best practice.
- Reviewing
compliance reports on consumer education, public financial education,
outreach and industry development.
- Overseeing
collaboration in the carrying out of surveys on emerging consumer
protection and public financial education needs in the RB industry.
- Overseeing
review and development of quality management system and implementation of
quality management systems audit recommendations.
- Assisting
in the development and presentation of Board papers.
- Providing
leadership and managing talent in the Department.
- Coordinating
the development, implementation, monitoring and reporting of departmental
work plan, budget and procurement plan.
- Supervise,
appraise and ensure the development of staff.
- Monitoring
and reporting on performance progress and risk mitigation activities.
- Strategic
thinking and analytical skills.
How to Apply