Job Ref. No. JLIL326
Role
Purpose
The
role holder will be responsible for developing user stories, designing
intuitive interfaces, and ensuring that our digital products meet the needs of
our customers. You will collaborate closely with cross-functional teams,
including project managers, developers, and the JHub Team, to create innovative
solutions that drive customer engagement and satisfaction.
Responsibilities
Strategy
- Develop and
articulate compelling user stories and user journeys to drive product
development, ensuring every design decision aligns with the real-world
needs and behaviours of the target audience
- Design and
prototype highly intuitive, visually engaging, and user-friendly
interfaces for both web and mobile applications.
- Conduct
thorough user research, usability testing, and comprehensive analysis of
feedback to inform iterative design improvements.
- Collaborate
closely with product managers, developers, and cross-functional teams to
ensure the flawless implementation of design concepts, bridging the gap
between creative vision and technical feasibility.
- Stay at the
forefront of industry trends, tools, and emerging best practices in UI/UX
design. Leverage the latest methodologies and innovations to deliver
cutting-edge experiences, ensuring that designs are not only functional
but also future proof.
- Actively
advocate for user-centred design principles across the organization,
fostering a culture that prioritizes the enduser’s experience in every
aspect of product development.
Operational
- Conduct
thorough reviews and quality assurance (QA) of existing solutions to
ensure they meet both functional and user experience standards,
identifying areas for optimization and ensuring a seamless user journey.
- Offer expert
guidance to development teams on enhancing user experience (UX), ensuring
that user-centred design principles are integrated into the entire
development lifecycle.
- Ensure strict
adherence to brand guidelines in all final products and solutions,
maintaining a consistent visual identity and user experience that aligns
with the company’s vision and values, reinforcing brand recognition.
- Lead the design
and development of J-Hub marketing content in close collaboration with the
Jubilee Holding Company’s Marketing and Communications Team.
Corporate
Governance
- Conduct regular
audits and assessments to ensure adherence to design standards.
- Stay updated on
industry regulations, compliance requirements, and best practices.
- Adhere to the
laws and regulations of Kenya, the policies and regulations within the
insurance industry and all internal company policies and procedures.
- Ensuring
compliance with applicable statutory and regulatory requirements and
establishing mitigation measures against emerging business risks.
Leadership
and Culture
- Foster a
culture of collaboration, innovation, and continuous improvement within
the team.
- Mentor and
develop team members, providing guidance and support for professional
growth.
- Promote a
customer-centric mindset and encourage the adoption of user-focused design
principles.
- Drive change
management initiatives to support the adoption of DevOps practices across
the organization.
Key
Competencies
- Strategic
thinking: Strong ability to align DevOps initiatives with overarching
business goals.
- Proven
leadership and team management expertise: Adept at fostering a
collaborative and high-performance culture.
- Excellent
communication and interpersonal skills: Skilled at building strong,
productive relationships across all levels of the organization to drive
alignment and facilitate smooth collaboration.
- Problem-solving
and decision-making abilities: Confident in making sound, data-driven
decisions that balance immediate needs with long-term goals.
- Ability to
manage multiple projects and prioritize effectively: While maintaining
focus on achieving key deliverables and ensuring project timelines and
objectives are met.
- Adaptability
and willingness to embrace change: Consistently seeking opportunities to
evolve processes, tools, and approaches in response to emerging trends,
new technologies, and shifting business landscapes.
Qualifications
- Bachelor’s
degree in Computer Science, Design, Human-Computer Interaction, or a
related field.
- Proficiency in
HTML, CSS, and JavaScript to facilitate effective collaboration with
development teams.
- Familiarity
with front-end frameworks (e.g., React, Angular) is a plus.
- Understanding
of accessibility standards (WCAG) and best practices.
- Knowledge of
design systems and component libraries.
Relevant
Experience
- Minimum of 5
years of experience in UI/UX design, preferably in the insurance or
financial services sector.
- Proven track
record of leading successful design initiatives and managing
cross-functional teams.
- A portfolio
showcasing previous work and a range of design projects.
How to
Apply
If you
are qualified and seeking an exciting new challenge, Please apply via Recruitment@jubileekenya.com quoting
the Job Reference Number and Position by 17th July 2025 Only shortlisted
candidates will be contacted.
