Technical Assistant Job in Kenya

Reporting To:  Operations Manager

Overall Purpose Of The Job

  • We are seeking to recruit a competent technical assistant who is of high integrity and self-driven to join our dynamic team. The technical assistant will ensure quality installation, quality maintenance and service of electronic security systems. The ideal candidates should have vast experience as a technical asssitant specifically in the security industry, serve as a point of contact for customers with queries about technical products and issues:

Key Responsibilities


  • Install, program, maintain, and repair various alarm systems including burglar alarms, fire alarms, CCTV, and access control systems.
  • Installation of perimeter protection/electric fence
  • Conduct thorough inspections and testing of installed systems to ensure proper functionality.
  • Respond promptly to service calls and troubleshoot issues to determine appropriate solutions.
  • Training clients on usage of security systems ensuring customer satisfaction
  •  Assist in conducting technical assessments
  • Provide quality service to both internal and external customers by completing all tasks accurately and within the set time frame
  • Ensure that safety regulations are adhered to on the technical areas touching on the company and its clients
  • Record and maintain technical records i.e. worksheets, service schedules, job cards
  • Preparation of technical quotation needed by prospective clients
  • Any other duties that may be assigned by seniors from time to time

Key Skills, Knowledge, Experience And Personal Compentencies

Education

  • Bachelor’s Degree in electrical/electronic engineering or any other relevant qualification; additional certification is a plus.
  • 3 years proven experience in the technical security industry
  • Must be experienced in installation and maintenance of: Alarm, CCTV, Access Control, Fire Alarm, Vehicle Barriers Systems, in line with KSIA technical standards.
  • Experience in working in fast paced target driven environment
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and customer service skills.
  • A valid Driver’s/Rider’s License with a minimum of five years continuous driving/riding experience

Personal Compentencies

  • Knowledge of office management systems and procedures
  •  Proficiency in Computer Skills
  • Planning, organizing & management skills
  • Dealing with changing circumstances
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • Able to work under pressure and tight deadlines.

How To Apply

  • Must include current Curriculum Vitae with current telephone number and email address
  • Letter of recommendations ( from your current/previous employer)
  • Include copies of academic transcripts and professional certificates.

Interested and qualified? Go to Cotec Security Group Limited on forms.gle to apply