The Business Analyst (BA) II serves as a key liaison between business stakeholders and IT teams, bridging the gap between business needs and technology solutions, supporting technology-driven business transformation. This role will analyze business processes, gather requirements, and collaborate with cross-functional teams to ensure the successful implementation and optimization of systems that support our global operations. A keen attention to detail, analytical mindset, and strong communication skills are essential.
Essential Duties:
- Work
closely with customers to understand business processes, identify pain
points, and define requirements for system improvements, ensuring
alignment with organizational goals.
- Elicit,
analyze, and document functional and technical requirements for system
enhancements and implementations, ensuring clarity and feasibility.
- Analyze
and evaluate existing and proposed systems, devising or modifying
processes to solve business problems and improve efficiency.
- Work
with cross-functional teams to design and implement technology solutions
that align with enterprise architecture and platform standards.
- Develop
and execute test cases, coordinate user acceptance testing (UAT), and
ensure system functionality meets business needs.
- Provide
training and support to customers, ensuring smooth adoption of new systems
and processes.
- Ensure
business processes and system configurations comply with data security
policies, regulatory requirements, and industry best practices.
- Support
cross-functional projects and initiatives, contributing to the overall
success of the organization’s IT strategy.
- Perform
ad-hoc analysis and support special projects as needed to address emerging
business needs.
Minimum
Requirements:
Education:
- Bachelor’s
Degree (or equivalent experience) – in Business Administration,
Information Technology, Computer Science, or a related field.
- Master’s
Degree (Optional, but a plus) – A Master’s in Business Administration
(MBA), Information Systems, or similar fields. Years of Related
Experience:
- 4+
years of associated work experience, preferably within a nonprofit or
global organization
How To Apply
