Responsibilities
- Provide effective psychosocial support to Managers and
individual staff in the Regional Office and Country Offices of the Region
by prioritizing emergency operations locations with the aim of mitigating
stress and increasing protective factors.
- Provide a safe and confidential environment where staff can
address professional and personal problems, either individually or in
groups (modality: assessment, short-term intervention, referral).
- Provide support and advice to the senior leadership in the
Regional Office and Country Offices of the Region on healthy work
practices and approaches on how to effectively support staff and encourage
resilience. Recommend suitable staff support strategies to Managers in RO
and Country Offices of the Region during and following emergencies and
other crises.
- Deliver preventative psychoeducational programmes/training to
address systemic issues and recurrent problems within teams and
units/offices; develop and deliver tailored workshops and webinars for
staff; raise awareness on common mental health themes and act as an
advocate for anti-stigma programming, as it relates to mental health.
- Develop a creative system to build a network of external
mental health providers in the Region available to provide services to
staff.
- Provide Critical Incident Stress Management support to groups
and/or individual staff affected directly or indirectly in the Region
following critical incidents. Ensure a holistic approach to Critical
Incident Management is used, including (as applicable) services such as
practical support, psychoeducation, psychological first aid, strategic
advice to the leadership, family support and individual or group
interventions, as well as referral where needed.
- Recommend and arrange for individual and/or group follow-up
support to staff and theirdependents in the Regional Office and the
Country Offices of the Region following critical incidents or emergencies;
facilitate appropriate traumatic stress interventions.
- Coordinate with UNDSS Counsellors, UN agency Counsellors to
ensure the provision of adequate psychosocial support during emergencies.
- Develop tools for data collection, analysis, monitoring and
reporting mechanisms at Regionaland Country Office levels while
maintaining records and producing regular reports. Provide, on a regular
basis, statistics and trends on issues related to staff well-being, whilst
maintaining confidentiality.
- Alert the Senior Staff Welfare Officer, and/or the Senior
Regional Resources Management Officer and/or the Chiefs of Mission on
trends that may be of concern in the Regional Office or Country Offices of
the Region requiring targeted support or Managerial intervention.
- Undertake regular duty travels to the Country Offices in the
Region as per the Regional Wellbeing Workplan and needs of the Country
Offices.
- Capture lessons learnt and best practices for dissemination as
appropriate; identify and recommend prevention measures for systemic
issues and trends.
- Facilitate interface with the various services and resources
of the organization.
- Participate in relevant Staff Counselling Team meetings,
clinical supervision, training, capacity building and learning activities.
- Proactively engage in the implementation of the UN Mental
Health and Workplace Health Strategy and participate to the UN Regional
Staff Counselling network.
- Adhere to the professional standards of the United Nations
Stress and Staff Counsellors Group (UNSSCG) as well as the Code of Ethics
for UN Staff Counsellors.
- Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
- Master’s degree in Clinical Psychology, Counselling,
Psychiatry or a related field from an accredited academic institution with
five years of relevant professional experience; or,
- University degree in the above fields with seven years of
relevant professional experience.
- Must possess an active license or certification, or
demonstrate registered membership in a legitimate professional
organization in the field most relevant to their degree, including
psychiatry (medicine), psychology, psychotherapy, counseling, marriage and
family therapy or social work.
Experience
- Minimum of five years of relevant counseling experience post
licensure/certification/registration;
- Experience with counselling and psychosocial interventions;
- Experience of working with UN Agencies, International
Humanitarian Organizations or Employee Assistant Programmes is essential;
- Demonstrated familiarity and experience with the impact of
working conditions of humanitarian workers on their well-being; and,
Familiarity or previous working experience in the Region is desirable.
Skills
- Excellent communication and writing skills;
- Familiarity with diversity and its implementation;
- Knowledge of Microsoft Office suite; and, Readiness to travel
and work in emergency contexts.
How To Apply
