Responsibilities
- Systematic monitoring and collection of all delinquent cases
for watch, sub-standard, doubtful, and loss internally or through external
agencies
- Recovery management and maintaining default rate at stipulated
levels
- Circulation of default notices and reminders to loan
defaulters.
- Drawing payment plans with debtors and keeping their records
for audit purposes
- Ensuring payment plans are honoured by debtors as per the
agreement and keeping track of account movement.
- Preparing of accurate account level collection report on a
monthly basis
- Devise means and/or advice on any best way to manage risk
exposures in the society.
- Attending to members inquiries/concerns on matters relating to
their defaulted accounts
- Enhance Customer relations during debt recovery processes
- Develop a comprehensive debt recovery strategy and plan for
the Sacco
- Listing of all defaulters with CRB and frequent updates of
their records
- Assigning members’ loan accounts in default to debt
collectors.
- Manage relations and direct follow-up with external credit
service providers i.e. Debt collectors, Tribunal lawyers, valuers,
auctioneers, private investigators etc. and ensure they perform their
functions optimally
- Ensure timely and accurate defaulters reporting for management
decision-making on the Non-performing loans
- Devise means and/or advice on any best way to manage risk
exposures in the society.
- Any other duty assigned by the management from time to time.
Job Competencies (Knowledge, Experience and
Attributes / Skills).
Essential skills and Key Attributes
- Familiar with Sacco laws and regulations
- A person of integrity, team player with effective
communication skills
- Excellent in analytical, interpersonal and team management
skills
- Sacco lending experience
- A proactive person and have initiative.
- A firm and assertive character.
Qualifications
- A Business related degree or its equivalent from a recognized
institution.
- CPA Part 2 (Sec. IV)
- Professional Qualification in credit management will be an
added advantage.
- At least 3 years’ experience in debt recovery in a financial
institution.
How To Apply
We are an equal opportunity employer and value
diversity in our organization, all interested applicants should send their
applications together with a detailed Cover letter and CV to recruitment@shininghopeforcommunities.org with a clear subject line “JOB TITLE”.
Female candidates are highly encouraged to apply. Only shortlisted candidates
will be contacted. Applications should reach us no later than 8th July
2024.
