General Position Summary
- Support the management of the People and Culture department
for Mercy Corps programming in Kenya in the achievement of MC program
objectives and in alignment with all People functions and Development. The
People & Culture Manager is required to effectively build the people
and culture capability of the team under their leadership; support the
leading and manage an effective People & Cultures function to support
management of the employee lifecycle; and contribute to broader
organizational and strategic management. The position also has a key role
as ambassador for organizational culture and values, ensuring they are
visible, embedded and upheld.
Essential Job Responsibilities
Strategy & Vision:
- Identify weaknesses in current People systems, advise the
Director of People and Culture on outstanding issues and assist in
designing and implementing policies and procedures as required.
- Contribute to the development and execution of MCK medium and
long-term People and Culture strategy and ensure effective inclusion of
key people and culture considerations.
- Read and understand the broader business environment and
provide expert and informed analysis and strategic advice to ongoing
operations and expected decisions.
- High level analysis of key people data and trends in support
of strategic priorities, advising an appropriate course of action as
required.
Organisational Development & Culture
- Contribute to the development of a robust culture through role
modelling MC core values and the behaviors which drive this culture.
- Design and lead initiatives including research and diagnostics
(e.g. annual employee engagement survey and exit interviews), to maximize
the engagement of all employees and build organizational commitment to the
desired culture.
Program Management:
Recruitment, Selection & Onboarding:
- Review position descriptions and prepare corresponding vacancy
announcements for posting on job boards.
- Ensure the recruitment of national staff adheres to the
standing Recruiting Policies and Procedures of MC Kenya.
- Responsible for the orientation of all new, national staff on
Mercy Corps Country systems, policies and procedures.
- Ensure all new staff receive copies of the Country National
Staff Policy Handbook and are alerted to benefits. Continue with support
and advice on policies, as required.
- Assist with operational budget for staff coverage as
requested.
- Anticipate future staffing needs, build pools of ready
candidates through internal succession planning and external market
knowledge and pro-active selection.
Leave Management:
- Establish and ensure a tracking system for all types of leave
for all employees is maintained.
Performance Management:
- Ensure that employee performance evaluations are completed as
scheduled and provide guidance on work and development plans as required.
- Work with managers and program leads to ensure that all
national staff have an up-to-date and relevant position descriptions.
- Provide training and guidance to managers and staff to make
best use of performance management process.
Employee Relations:
- Conduct exit interviews with staff who leave MCK and identify
any issues affecting staff retention to ensure they are addressed.
- Ensure employee issues are dealt with in a prompt time frame
so MCK is not exposed to potential legal risk, including assisting in
investigations into grievances and complaints where required.
- Participate in disciplinary, hiring and termination meetings
with program staff upon request.
- Advise staff (national and international) on disciplinary
procedures.
- Ensure Mercy Corps people and culture policies strictly adhere
to Country Labour law as applicable. This includes payment of appropriate
taxes, benefits etc.
- Maintain confidentiality of all national staff personnel
issues including disciplinary procedures and contracts/ pay rates.
Administration & Legal:
- Provide oversight for maintaining people files for all staff –
including recruitment documents, CVs, valid contracts, PAFs, timesheets,
employee data sheets, disciplinary papers and performance evaluations by
periodically auditing files.
- Maintain annual holiday schedule including determination of
exact holidays in advance of the holiday (as possible) and inform all
staff.
- Ensure service contracts for service providers are reviewed
and updated as appropriate for example Medical Insurance, GPA, Legal,
Consultants and any other that may come up.
Remuneration & Benefits:
- Ensure Salaries and benefits adhere to Mercy Corps salary
scales and standing protocols.
- Advise staff (national and international) on salary policies
and procedures.
- In collaboration with a delegated team member, ensure monthly
payroll is ready for processing in conjunction with finance department and
ensure payroll is delivered in a timely manner to all team members.
- Ensure terminal benefits for exited staff are processed in a
timely manner, by 15th of the following month.
Team Management:
- Create and sustain a work environment of mutual respect where
team members strive to achieve excellence.
- Promote accountability, communicate expectations and provide
constructive feedback via regular performance reviews.
- Supervise, hire and orient new team members as necessary.
- Provide team members with information, tools and other
resources to improve performance and reach objectives.
- Contribute to country team-building efforts, help team members
identify problem-solving options and ensure the integration of all team
members into relevant decision-making processes by working with staff
representatives.
- Conduct himself/herself both professionally and personally in
such a manner as to bring credit to Mercy Corps and to not jeopardize its
humanitarian mission.
How To Apply
