Job Objective/Purpose
To ensure that high quality standards are maintained
at all times in the provision of medication and medical consumables per Avenue
Group’s defined policies and procedures.
Key Responsibilities
- Ensure that the Pharmacy has the necessary equipment and
ensure that they are in good working condition.
- Ensure that all insurances exclusion lists are adhered to.
- Inform the doctor on equivalent of the out of stock/OTC
medications and follow up to collect medications.
- Ensure that the Pharmacy is well stocked as per the set
re-order levels. Do daily counts, spot counts, monthly stock takes and
give a timely, accurate report with valid explanation on variances and
expiries to the Pharmacy Superintendent/Business Manager.
- Prevention of medication errors by counter checking and
verifying the prescription/ treatment sheets on doses, allergies, patient
identification, right drug, legibility and give clear usage instructions.
- D.D.A to be dispensed as per the laid down policy, checked
weekly and any discrepancies reported to the Pharmacy Superintendent.
- Ensure that the fridge temperatures are charted twice daily
and any error reported to relevant department.
- Ensure that any issue pertaining quality is escalated to the
Pharmacy Superintendent/Business Manager
- Track the allocated pharmacy quality indicators as required
and timely report to the Superintendent.
- Drugs/surgical items expiry management;
- Check expiries of the allocated shelf and emergency trolley
monthly (ensure short expiry items are replaced) and inform the Pharmacy
Superintendent.
- Enhance FIFO/FEFO by the use of green stickers on short
expiry drugs and expiry report sub module then share the short expiry
list with the doctors/other branches to assist in liquidation.
- Document all expired drugs, quarantine and report to Pharmacy
Superintendent for disposal as per the PPB regulations.
- Adhere to Avenue corporate governance policies and procedures;
- Prevent, detect and report any fraud or criminal activity.
- Fully implement audit recommendations and attain satisfactory
ratings in subsequent audits.
- Record and report all incidents/events to the Business Manager
within 24 hours using the provided tools.
- Maintain and enforce infection control standards when doing
extemporaneous preparations.
- Client satisfaction;
- Ensure client satisfaction through high quality of service,
effective communication, prompt feedback and escalation of any unresolved
issues to the relevant person for follow up.
- Ensure that the standardized tool for patient satisfaction
feedback is filed for measurement, follow-up and improvement.
- Maintain patient privacy and confidentiality at all times.
- Any other duty as assigned by your immediate supervisor in
line with the job description.
Person Specification
- A diploma in Pharmacy.
- A valid pharmaceutical technologist license attached to Avenue
Healthcare
- 3 years’ experience.
- Organizational awareness and detail-oriented
- Strong interpersonal and communication skills, teamwork and
reliability
How To Apply
