Key Responsibilities
Operational Oversight:
- Coordinate and supervise all operational activities during
night shifts, including nursing, administrative, and support staff.
- Ensure compliance with hospital policies, procedures, and
regulatory requirements throughout the night.
- Ensure adherence to quality standards.
- Address any issues or concerns promptly and effectively,
escalating as necessary to senior management.
- Investigate accidents/untoward incidences at the night and
inform the relevant manager.
- Participate in development and implementation of polices for
improvement of patient care and safety.
- Ensure equipment uptime of >99% for all clinical and
non-clinical equipment.
- Ensure service uptime of >99% for all clinical and
non-clinical services.
- Ensure product availability as per service standards.
- Ensure robust enterprise risk management practices
Patient Care:
- Monitor patient care activities to ensure quality standards
are met and patient safety is maintained.
- Collaborate with nursing staff to address patient needs and
resolve any issues that arise during the night.
- Assist in patient transfers in collaboration with Nursing
Services Manager (NSM), Finance and the relevant managers
- Inform the NSM & MSM of high risk and sensitive patients
Emergency Response:
- Act as the primary point of contact for emergencies during
coverage, coordinating response efforts and communicating with relevant
stakeholders.
- Implement emergency protocols as needed, ensuring a swift and
effective response to critical situations.
Staff Management:
- Provide leadership, guidance and managerial support to shift
staff, fostering a positive and supportive work environment.
- Conduct regular rounds to assess staff performance, provide
feedback, and address any concerns or issues.
- Evaluate workload and staffing levels and where required
allocate or re-assign resources to meet demand
- Assist in staff development through bedside teaching, skill
checks, mentoring and appraisal
Communication and Collaboration:
- Facilitate communication between night shift staff, other
departments, and senior management to ensure seamless coordination of
activities. Collaborate with senior managers, other duty managers and
department heads to address cross-functional challenges and promote
organizational objectives.
Person Specification
- Bachelor of Science in Nursing (Must)
- A valid nursing council of Kenya license
- Valid certification in BLS, ACLS or ATLS
- At least 5 years of nursing experience in a managerial
position
- Prior experience managing a large team.
- Proven ability to enact and implement policies and procedures
- Customer focus and results oriented
- Teamwork and result oriented
- Ethical and reliable
How To Apply