About the role:
The Last-Mile Delivery Optimization Specialist at Sun
King will be in charge of analysing and improving our last-mile delivery
strategies. This role will focus on enhancing efficiency, reducing costs, and
improving agent and customer satisfaction through better routing planning and
logistics management.
Responsibilities
- Assess current last-mile delivery processes and identify areas
for improvement.
- Evaluate delivery data and agent feedback to identify
bottlenecks and inefficiencies.
- Develop and implement optimization strategies for stock
delivery to agents and customers.
- Oversee the management of transport assets, including
motorcycles, during the initial stages of the pilot programs.
- Process Optimization: Develop and refine order management,
inventory control, and delivery routing processes to improve efficiency
and reduce costs.
- Stakeholder Engagement: Work closely with sales agents,
cluster leaders, and retail operations teams to comprehend their needs and
ensure seamless delivery processes.
- Performance Monitoring: Implement KPIs and dashboards to
monitor the performance of last-mile delivery operations. Use these
metrics to drive continuous improvement.
- Cost Management: Identify hidden costs and implement
strategies to reduce them. Ensure that delivery expenses align with budget
forecasts.
- Training and Assistance: Provide training and assistance to
Field team members involved in last-mile delivery operations.
- Technology Integration: Leverage technology solutions (e.g.,
delivery tracking software) to enhance the visibility and efficiency of
delivery operations.
Qualifications
- Hold a bachelor’s degree in Supply Chain Management,
Operations, Business Administration, or a related field.
- Have good grasp and experience in logistics, supply chain
management, or last-mile delivery operations.
- Possess strong analytical skills with the ability to interpret
complex data and make data-driven decisions.
- Have excellent project management skills with a track record
of successfully steering process improvement initiatives.
- Are experienced in working with third-party delivery vendors
and negotiating contracts.
- Are proficient in using logistics and delivery management
software.
- Possess strong communication and stakeholder management
skills.
- Have the ability to work in a fast-paced, dynamic environment.
How To Apply
