Job Purpose
The incumbent will work
from the Main Campus, Kisaju and will report to the Coordinator Open Distance
and e-Learning and will be responsible for providing timely responses to
enquiries, working with minimal supervision providing direction on routine and emerging
Issues all within University policies, procedures and the law.
Duties & Responsibilities
Allocation
of ODEL Units to lecturers in liaison with Co-Ordinator ODEL
Verification
of uploading status of ODeL units in the LMS
Verification
of marking status of ODeL units in the LMS
Advising
students on credit transfer and preparing summary
Preparation
of ODeL calendar and termly dates
Preparation of residential session timetables
Guide
ODeL students on Unit registration, how to access student portal and LMS
Scheduling
physical/virtual group branch visits for ODeL students
Co-ordinate
the end of semester exam process for ODeL students
Marketing
ODeL programmes in liaison with marketing team
Upgrading
LMS in liaison with ICT
Prepare
recording of ODeL residential sessions/ classes videos in liaison with ICT.
Preparation
of end of semester lecturers claims
Preparation
of ODeL lecturers work load
Prepare
for audits in liaison with quality assurance, other departments and stakeholders
Allocate
modules to lecturers for development in liaison with Co-ordinator ODEL
Offer
support services to ODeL students in liaison with marketing team and other
departments.
To
requisition and securely keep stationeries required by the Department.
To
effectively attend to complaints raised by students and communicate promptly
for follow up.
To
ensure efficient flow of mail services and registry.
Any
other duty as may be assigned from time to time.
Qualifications
Bachelor’s
degree in Information Technology, Business related, Public relation and/or
Communication from a recognized University.
Computer
literacy and efficiency in the use of Microsoft Office packages.
Outstanding
interpersonal and customer service skills;
Should
possess excellent written and verbal communication skills.
Worked
for at least two years at university level;
Well
versed in administrative duties;
Good
administrative and coordination skill.
Be
a team player and possess excellent interpersonal, communication both oral and
written, report writing and presentation skills.
Ability
to maintain confidentiality, honest, trustworthy with a high degree of personal
integrity
How To Apply
Interested candidates who
satisfy the requirements below should forward their applications accompanied by
a detailed CV, email address, daytime telephone contact, name and address of
three referees. The applications should reach the undersigned not later than 25th January 2024.The
Management University of Africa is an equal opportunity employer.
THE VICE – CHANCELLOR
The Management
University of Africa
P. O. Box 29677 – 00100,
NAIROBI
Email: vc.jobapplications@mua.ac.ke
