Job Title: Administrative Assistant
Hiring Organization: Management
University of Africa
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Education
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 01/18/2024
The
incumbent will work from the Main Campus, Kisaju and will report to the
Coordinator Open Distance and e-Learning and will be responsible for providing
timely responses to enquiries, working with minimal supervision providing
direction on routine and emerging Issues all within University policies,
procedures and the law.
Key Duties And Responsibilities
Allocation
of ODEL Units to lecturers in liaison with Co-Ordinator ODEL
Verification
of uploading status of ODeL units in the LMS
Verification
of marking status of ODeL units in the LMS
Advising
students on credit transfer and preparing summary
Preparation
of ODeL calendar and termly dates
Preparation
of residential session timetables
Guide
ODeL students on Unit registration, how to access student portal and LMS
Scheduling
physical/virtual group branch visits for ODeL students
Co-ordinate
the end of semester exam process for ODeL students
Marketing
ODeL programmes in liaison with marketing team
Upgrading
LMS in liaison with ICT
Prepare
recording of ODeL residential sessions/ classes videos in liaison with ICT.
Preparation
of end of semester lecturers claims
Preparation
of ODeL lecturers work load
Prepare
for audits in liaison with quality assurance, other departments and
stakeholders
Allocate
modules to lecturers for development in liaison with Co-ordinator ODEL
Offer
support services to ODeL students in liaison with marketing team and other
departments.
To
requisition and securely keep stationeries required by the Department.
To
effectively attend to complaints raised by students and communicate promptly
for follow up.
To ensure
efficient flow of mail services and registry.
Writing
reports for the department
Schedule
and confirm appointments for, clients, customers, or supervisors;
Set up
and manage proper or electronic filing systems, recording information,
updating
paperwork, or maintaining documents, such as attendance records,
correspondence, or other material;
Should
possess excellent written and verbal communication skills.
To
coordinate with various staff for operational support activities of the ODeL
Centre
and also serve as a liaison with various departments and operating units in the
resolution of day-to-day administrative and operational problems;
To
create, maintain and enter information into databases;
To
handles inquiries brought forth and direct to the appropriate persons according
to their needs;
To manage
ODeL students’ records at the Centre;
Any other
duty as may be assigned from time to time.
Knowledge,
Skills And Experience Required:
Bachelor’s
degree in Information Technology, Business related, Public relation and/or
Communication from a recognized University.
Computer
literacy and efficiency in the use of Microsoft Office packages.
Outstanding
interpersonal and customer service skills;
Should
possess excellent written and verbal communication skills.
Worked
for at least two years at university level;
Well
versed in administrative duties;
Good
administrative and coordination skill.
Be a team
player and possess excellent interpersonal, communication both oral and
written, report writing and presentation skills.
Ability
to maintain confidentiality, honest, trustworthy with a high degree of personal
integrity.
How To
Apply
Interested
candidates who satisfy the requirements below should forward their applications
accompanied by a detailed CV, email address, daytime telephone contact, name
and address of three referees. The applications should reach the undersigned
not later than 25th January 2024.The Management University of Africa is an
equal opportunity employer.
The Vice – Chancellor
The Management University of Africa
P. O. Box 29677 – 00100, NAIROBI
Email: vc.jobapplications@mua.ac.ke
