The Senior Office Administrator manages administrative operations, requiring a Bachelor’s in Secretarial Studies (or Business/Social Sciences with Secretarial Diploma), 4-week Secretarial Management Course, 3+ years experience, and computer proficiency. Full-time role in Nairobi.
Responsibilities
The duties and
responsibilities will entail:
Taking
oral dictation;
Using
e-office to research and process data;
Attending
to visitors/clients;
Handling
telephone calls;
Handling
customer inquiries and complaints; coordinating schedules of meetings and
appointments;
Coordinating
travel arrangements;
Ensuring
security of office records, equipment and documents including classified
materials;
Ensuring
security, integrity and confidentiality of information;
Maintaining
an up to date filing system in the office;
Preparing
responses to routine correspondence;
Overseeing
office protocol and etiquette;
Guiding
and supervising other office administrative services personnel;
Maintaining
office diary, appointments and travel itineraries;
Coordinating
schedules of meetings;
Monitoring
procedures for record keeping of correspondence and file movements
Supervising
office cleanliness; and
Establishing
and monitoring procedures for record keeping of correspondence and file
movements;
Membership
to a relevant professional body and in good standing where applicable;
Requirements
Three (3)
years’ cumulative relevant work experience at the grade of Office Administrator
or in a comparable position.
Bachelor
Degree in Secretarial Studies from a recognized institution.
OR
Bachelors
of Business and Office Management from a recognized institution plus a Diploma
in Secretarial Studies from a recognized institution.
OR
Bachelors
Degree in Social Sciences from a recognized institution plus a Diploma in
Secretarial Studies from a recognized institution.
Certificate
in Secretarial Management Course lasting not less than four (4) weeks from a
recognized institution.
Proficiency
in computer applications.
Competencies and skills
Communication
skills
Interpersonal
skills
Report
writing skills
Presentation
skills
