Transport Co-Ordinator manages fleet operations, coordinates vehicle routing, and ensures safe transport for patients and staff, requires a Transport Management Diploma/Degree and 3+ years experience.
Job Objective/Purpose
- The
Transport Coordinator will lead, manage, and optimize all transport
services, ensuring timely, safe, and reliable operations.
Key Responsibilities
- Oversee
and manage all hospital transport operations, including emergency and
ambulance services, ensuring 24/7 readiness and swift response times.
- Supervise
outsourced courier services and ensure consistent quality and efficiency.
- Manage
the dispatch desk to ensure efficient coordination of transport requests,
vehicle allocation, and timely service for patient and document transport.
- Oversee
routine maintenance and servicing of all transport vehicles and
motorbikes, ensuring high uptime and reliability.
- Conduct
regular training sessions focused on safety, patient handling, and
emergency protocols.
- Ensure
that the department is run according to Avenue’s laid down procedures and
protocols.
- Develop
and manage the transport department budget, tracking expenses, and
identifying cost-effective solutions.
- Monitor
fuel consumption, vehicle usage, and cost trends to optimize resources and
allocate budgets effectively.
- Ensure
all vehicles are fully equipped, stocked, and maintained to the highest
safety standards.
- Organizes
renewal of all road licenses and insurance before expiry.
- Establish
and maintain service level agreements (SLAs) and address any service
issues promptly.
- Uphold
high standards for transport operations, ensuring compliance with
healthcare regulations and safety protocols.
- Work
closely with Quality and Compliance teams to maintain regulatory standards
across all transport services.
- Ensure
that all logbooks – mileage, record of trips are completed by each driver
- Ensure
that drivers get copies of approved transport requisition forms for staff
transport requests and that they carry only authorized passengers.
- Ensure
that fuel consumption is monitored and any discrepancies (drastic increase
or reduction) per vehicle are explained.
- Ensure
that all incidents – delays, mechanical problems; accidents etc. are
immediately reported and takes appropriate action to rectify or solve the
problem
- Ensure
that vehicle use (especially at night and on weekends) is monitored using
the Fleet Tracking system and any misuse or suspected misuse is dealt with
immediately per laid out procedures.
- Always
maintain client and patient privacy and confidentiality
- Any
other duty as assigned by the supervisor in line with the job description.
Qualifications
- Diploma/Bachelor’s
Degree in Paramedic Science
- Valid
driver’s License, C1 and above.
- Minimum
of 2 years in transport/logistics management, with at least 1 year in a
healthcare or high-priority setting
- Strong
interpersonal and communication skills
- Attention
to detail
