Job Title: Customer Experience Officer/ Receptionist
Responsible
for managing front desk operations, welcoming and assisting patients and
visitors, scheduling appointments, handling enquiries, supporting patient flow,
and providing general administrative support. Requires a Diploma in Front
Office Administration, Business Administration, Health Records, or an
equivalent qualification, with at least two years’ experience. The position is
based in Thika and requires on-site work.
Qualifications
- Diploma
in Front Office Administration/Business Administration/ Health Records, or
an equivalent qualification
- At
least two (2) years working in a service-oriented industry
- Proficiency
in computer skills (especially Health Management Information Systems).
- Good
communication and interpersonal skills.
