Summary: Housekeeping Supervisor role at Verona Hotel. Responsible for supervising housekeeping staff, maintaining cleanliness standards, inspecting rooms, and managing housekeeping supplies. Requires relevant hospitality experience, strong supervisory skills, and good attention to detail. The role is based in Nairobi with duties performed on-site.
Key Responsibilities
- Responsible for the cleanliness, orderliness and appearance of the
entire hotel.
- Assist in the preparation of the annual Housekeeping Budget for the
hotel.
- Maintain par stock of guest supplies, cleaning supplies, linen and
uniforms.
- Develop and implement housekeeping systems and procedures.
- Organize on-the-job training and evaluate its effectiveness.
- Establish and educate staff on cleanliness, tidiness and hygiene
standards.
- Ensure compliance with safety and sanitation policies in all areas.
Qualifications
- Diploma or Degree in Hotel Management, Hospitality Management,
Housekeeping Operations or a related field.
- 4 years of relevant housekeeping experience, preferably within a
hotel or hospitality environment.
- Good knowledge of hotel housekeeping standards, cleaning procedures
and room preparation.
- Knowledge of proper handling and use of cleaning chemicals and
housekeeping equipment.
- Good understanding of hygiene, sanitation, health and safety
standards.
- Ability to inspect guest rooms, public areas and other hotel
facilities to ensure required standards are maintained.
- Ability to supervise, train and allocate duties to housekeeping
staff.
- Good knowledge of linen, uniform and housekeeping inventory control.
- Ability to maintain housekeeping records, checklists and reports.
- Ability to handle guest complaints professionally and ensure timely
resolution.
- Ability to work shifts, weekends and public holidays.
How to Apply
