Harleys Limited is hiring a Dispatch Assistant / Rider skilled in order dispatch, route planning, safe motorcycle riding, and timely delivery management.
Key Responsibilities
Delivery
Operations:
- Deliver goods to customers using a company motorbike along assigned
routes, ensuring timely, professional and compliant deliveries while
maintaining the company’s image and obtaining all required proof of
delivery.
Vehicle Inspection and Safety Compliance:
- Conduct daily motorbike checks, wear all required personal
protective equipment (PPE), and report any faults promptly to ensure safe
operations in compliance with PPB, OSHA and road safety regulations.
Order
Verification and Dispatch Preparation:
- Receive, sort and verify orders before dispatch, checking
quantities, labels and the condition of items to ensure accurate
deliveries.
Loading,
Unloading and Goods Handling:
- Assist with the safe loading and unloading of goods to prevent
damage, and take full responsibility for the condition and accountability
of items while in transit.
Customer
Service and Conduct:
- Provide excellent customer service during deliveries, respond to
customer enquiries courteously and report any complaints or delivery
issues to the Dispatch Manager.
Documentation
and Reporting:
- Maintain accurate delivery records, record mileage and fuel usage
and submit signed delivery notes, invoices and any payments collected
promptly upon returning to the office.
Security
and Emergency Response:
- Park the motorbike safely in designated areas, remain vigilant to
security risks and follow company emergency procedures, reporting any
incidents immediately.
Compliance
and SOP Adherence:
- Comply with all company Standard Operating Procedures (SOPs) and
policies relating to dispatch, delivery, safety and quality management.
Motorbike
and Workspace Hygiene:
- Keep the motorbike and delivery equipment clean and well maintained
and assist in maintaining a clean and organised dispatch area when
required.
General
Dispatch Support:
- Support other dispatch activities, including sorting, scanning and
loading vehicles, and carry out any other duties assigned by management.
Qualifications &
Experience
- Minimum KCSE Certificate. A Certificate and/or Diploma in Logistics
or Supply Chain will be an advantage.
- Valid Motorcycle Riding License (Class “F” or “G”) and good riding
record for a minimum of 2 years.
- Basic training in GDP or GSP will be an advantage.
- Minimum 2 years of experience in delivery, courier or dispatch
operations.
- Good understanding of Nairobi routes and surrounding areas.
- Basic mechanical knowledge of motorbike operations will be an
advantage.
- Experience in handling pharmaceuticals or sensitive goods will be an
advantage.
- Fluent in both English and Kiswahili. Knowledge of additional
regional languages is an added advantage..
How to Apply
