Reservations & Revenue Intern Job in Meru, Kenya - Alba Hotel

Alba Hotel is hiring a Reservations & Revenue Intern to support reservation processes, assist with revenue management activities and support hotel operations. Internship experience in a hotel is an added advantage.

They are seeking a motivated and detail-oriented Reservations and Revenue Intern to join their team for a one-year internship. This opportunity is ideal for recent graduates looking to gain hands-on experience in hotel reservations, revenue management, and guest service within a dynamic hospitality environment.

Qualifications

  • Diploma or Bachelor’s Degree in Hospitality Management, Tourism Management, Business Administration, or a related field.

  • Strong communication and interpersonal skills.
  • Good computer skills, including proficiency in Microsoft Office applications.
  • Excellent attention to detail and organizational skills.
  • Eagerness to learn and build a career in hotel reservations and revenue management.
  • Previous industrial attachment or internship experience in a hotel is an added advantage.

Key Responsibilities

  • Assist in processing and managing room reservations.
  • Respond to reservation inquiries via phone, email, and online booking platforms.
  • Support revenue management activities, including rate updates and inventory control.
  • Maintain accurate reservation records and guest profiles.
  • Monitor booking trends and prepare basic reports.
  • Liaise with the Front Office, Sales, and other departments to ensure seamless guest experiences.
  • Perform any other duties assigned by the Reservations & Revenue Manager.

How to Apply

Apply now at: careers@albahotels.co.ke