Responsibilities
The Recreation Services Coordinator is responsible for supporting all resale operations
and recreational programs, ensuring continuity in customer service, compliance
with safety requirements, and seamless service delivery. Responsibilities
include, but are not limited to:
- Assisting the Recreation Services
Manager with the planning, coordination, and administration of
all MWR (Morale, Welfare, and Recreation) programs and services.
- Ensuring compliance with safety and health
regulations for areas serving the public or involving hazardous materials,
per CNICINST 1710.3 – Chapter 1, Section 114.
- Obtaining and maintaining current certifications, including:
- Cardiopulmonary Resuscitation (CPR)
certification.
- Certification as an American Red Cross
Lifeguard Training Instructor.
- Proficiently officiating sports events, which
include but are not limited to:
- Soccer, Basketball, Volleyball, Softball, and
Flag Football.
- Supporting resale operations and assisting in
inventory management, supply chain tracking, and conducting analyses to
maximize efficiency and profitability.
- Developing and promoting recreational activities
using marketing strategies to engage military personnel
and base residents.
- Maintaining customer satisfaction by
providing exceptional service through training equivalent
to the MWR Star Service, Achieving Extraordinary Customer
Relations (AECR) program.
- Documenting employee training and performing
on-the-job training for new and existing staff to ensure compliance with
customer service and safety standards.
- Organizing, scheduling, and preparing
recreational activities and events tailored to the interests and
motivational needs of military communities.
- Monitoring the daily operation of recreational
facilities, programs, and sports leagues to ensure they run efficiently
and meet quality standards.
- Being readily available during working
hours and on-site within one hour for contingencies or
emergencies.
Minimum
Requirements
- Minimum of three (3) years of experience in
military recreational services or equivalent work in the civilian sector.
- Relevant education or experience demonstrating
an understanding of goals, principles, methods, and techniques of
recreation programs.
- Background in marketing strategies to
promote recreational services.
- Proficiency in officiating sports,
including Soccer, Basketball, Volleyball, Softball, and Flag Football.
- Certified or ability to become certified as
an American Red Cross Lifeguard Training Instructor.
- Current CPR certification or ability to obtain certification before
employment begins.
- Completion of or willingness to complete customer
service training equivalent to the Navy’s MWR Star Service, AECR program.
- High school diploma or equivalent.
- Strong organizational and communication skills
with the ability to manage multiple tasks effectively.
- Must be in possession of a valid passport and be
able to travel internationally.
- Passport must be valid for a minimum of one (1)
year or more at the time of hiring.
- Ability to successfully pass contract medical
requirements and maintain compliance for the duration of deployment.
Preferred
Qualifications:
- Degree in Recreation, Sports Management,
Business Administration, or a related field from an accredited college or
university.
- Prior experience in MWR or military recreation
programs.
- Five years of specialized experience as NF-4
within a Non-Appropriated Funds Instrumentality (NAFI) or a similar
middle-management role in civilian recreational services.
- Proven operational expertise in managing
recreational programs and facilities.
- Experience in austere OCONUS (Outside the
Continental United States) environments or working with multi-national
workforces.
How to
Apply
