The Service Delivery Coordinator will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. Ensure flawless execution, on-time delivery, and contract adherence. Will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.
Responsibilities
- Applying Health, Safety and Environment standards and procedures in
all situations to ensure compliance is maintained.
- Conducting all activities in line with our non-negotiables,
applicable processes, and cultural pillars.
- Planning, coordinating, and monitoring all job activities outlined
in MTJC across organizational boundaries.
- Handling the scheduling and dispatching of resources in line with
job requirements to provide effective support.
- Managing client relationships through being the primary contact for
job preparation, execution, and closeout.
- Ensuring prompt escalation of issues that can impact service
delivery to ensure delivery of clients’ objectives.
- Ensuring assigned contracts and quotes are fully understood, and
invoices are correctly issued to prevent revenue leakage.
Qualifications
To
be successful in this role, you will:
- Have a bachelor’s degree from an accredited university or college
(or a high school diploma / GED with equivalent work experience).
- Demonstrate effective communication, interpersonal and leadership
skills with the ability to influence others and lead teams.
- Have the ability to manage multiple projects and deadlines.
- Have strong leadership capabilities and the ability to manage and
coordinate field personnel.
- Be successful at building relationships and collaborating to resolve
problems.
How to Apply
