Key Responsibilities:
Foundation-building for community relations
- Establish a regular on-the-ground engagement
presence and introduce the company appropriately to local stakeholders.
- Develop and maintain a stakeholder map and
engagement plan covering: BMU leadership, community groups, chiefs/local
administration, county officials and relevant government departments.
- Create practical site-level community engagement
protocols including meeting requests, attendance, information sharing and
escalation of community concerns.
Stakeholder engagement and meeting coordination
- Plan, coordinate and support delivery of
community engagements including barazas, stakeholder briefings and focus
group discussions.
- Prepare agendas and briefing notes, manage
invitations, and ensure proper documentation (attendance lists, minutes,
action trackers, and follow-ups).
- Build and maintain relationships through
consistent communication and reliable follow-through on agreed actions.
- Create and track against budgets to dictate
expenditure on community engagement events
Grievance mechanism design and day-to-day management
- Support the design and implementation of a
simple, accessible community grievance mechanism for Kanam, covering
intake channels, logging, response timelines, escalation, and closure.
- Receive, record, and acknowledge grievances or
feedback, coordinate internal investigation/response, and communicate
outcomes respectfully.
- Monitor trends and recurring issues and propose
practical mitigation actions.
Community programme delivery support
- Support delivery of community relations
activities and initiatives including events, partnerships, small community
support actions under guidance from the Community Relations Manager.
- Coordinate logistics, ensure transparent
communication, and maintain accurate records of programme activities and
distributed materials.
- Liaise with community groups and local
administration to align activities with community priorities and local
requirements.
Reporting, documentation and internal coordination
- Produce clear weekly and monthly updates on
completed activities, community sentiment, risks, grievances, and
recommended next steps.
- Maintain trackers for stakeholders, engagement
activities, actions/commitments, and grievance records.
- Coordinate with internal teams (Operations,
Security, HR, ESG) to ensure alignment of community-facing actions and
appropriate escalation of issues.
Professional standards, safeguarding and Health &
Safety
- Uphold confidentiality, cultural sensitivity,
and professional conduct.
- Follow the company’s safeguarding and health
& safety procedures during fieldwork and community engagement
activities.
Qualifications
and Experience
- Diploma or degree in Community Development,
Social Sciences, Communications, Public Administration, or related field.
- 1–3 years of experience in community engagement,
community liaison, field coordination or community programmes (NGO,
government, private sector or similar).
- Strong facilitation and interpersonal skills
with ability to engage respectfully with leaders and community members.
- Excellent written documentation skills including
meeting minutes, trackers, brief reports.
- Languages proficiency: fluent in Dholuo,
Kiswahili and functional English.
- High integrity, reliability, and
professionalism.
- Experience working with BMUs or
lakeside/fisheries communities.
- Experience supporting grievance handling,
dispute resolution, or community feedback systems.
- Basic budgeting and logistics exposure for small
programme activities.
- Willingness and ability to travel locally.
Benefit:
- Visibility into the world’s fastest growing
aquaculture company.
- Ideal for a candidate looking to dive into a
mission-oriented Organization.
- The team is committed to the candidate’s success
and will provide coaching, mentorship, and unique exposure to people and
experiences that come from the most successful leaders in the
entrepreneurial community and the social sector.
How to
Apply
Closing on: Feb 20, 2026
