Duties and Responsibilities
Customer
Service Excellence
- Welcome and assist customers, both in-store and
over the phone
- Address inquiries, resolve complaints, and
ensure a positive customer experience
- Maintain professional and friendly communication
at all times
Administrative
Support
- Handle phone calls, emails, and correspondence
efficiently
- Keep records organized and update databases
regularly
- Support management with daily administrative
tasks
Social Media & Marketing
- Develop engaging content for social media
platforms, including posts, images, and stories
- Interact with followers, respond to messages and
inquiries online
- Monitor social media trends and suggest creative
campaigns to increase engagement
- Track and report on social media performance
metrics
Inventory
& Stock Management
- Conduct regular stock takes and reconcile
inventory
- Maintain organized storage and labeling of
products
- Assist with ordering and restocking items as
needed
- Report discrepancies or low stock levels
promptly
Key Requirement Skills And
Qualification
- Diploma in a related Business field (Business
Administration, Marketing, or similar)
- 3–5 years’ experience working in a retail
environment
- Strong understanding of social media platforms
(Facebook, Instagram, WhatsApp, TikTok)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in
administrative tasks
- Creative mindset for social media content
- Customer-focused attitude with problem-solving
abilities
- Ability to work independently and as part of a
team
HOW TO APPLY
If you
meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
){kind=link}