Summary
Responsible
for handling front office reception including greeting and receiving guests,
answering phones, handling company enquiries, sorting and distributing mail.
The Receptionist will also assist in
office administration duties and offer support services to the technical
department.
Duties and Responsibilities
- Welcome visitors by greeting them warmly and
directing them as required by maintaining employee and department
directories
- Operate switchboard – answers phones politely
and professionally and route them to specific people / record messages for
employees who are away.
- Answer telephone enquiries from customers and
assist other staff in the organization with their enquiries
- Make coffee for visitors and set out food when
required.
- Collect, distribute and send out parcels and
other mail.
- Schedule meetings and appointments
- Maintain safe and clean reception area by
complying with procedures, rules, and regulations including security
procedures.
- Coordinate with the cleaning staff to ensure the
entire office is clean, neat, dust free and is conducive for work.
- Maintain a proper filing system and ensure
office documents are safe, properly filed and easily retrievable.
- Contribute to team effort by assisting the
office administration and providing support services to the technical
department e.g. preparing:-
- Quotations and proposals
- Work schedules
- Lift Handover documents
- Maintenance Agreements
- Schematic drawings etc
- Operate office equipment such as photocopiers,
computers etc.
- Ensures optimal operation of equipment by
completing preventive maintenance requirements; calling for repairs;
maintaining equipment inventories; evaluating new equipment and
techniques.
- Maintains supplies inventory by checking stock
to determine inventory level; anticipating needed supplies; placing and
expediting orders for supplies; verifying receipt of supplies etc.
- Perform basic clerical duties.
- Assist in payment follow-up.
- Assisting in tender preparation
- Any other duties that may be assigned.
Qualification
- Diploma in Business Administration
- Certificate in Computer Operations – MS Office
Packages including emails Additional Skills (Added Advantage)
- Basic training / experience in Customer Service
/ Marketing
- Basic Graphic Designs Skills
- Basic Computer Maintenance Skills
How to Apply
Interested
and qualified candidates should forward their CV to: selection@crystalrecruitment.co.ke using the position as subject of email.
