Job purpose:
Lead in implementing and
managing a fully functional revenue assurance function in Finserve providing a
comprehensive revenue assurance for all business functions to seal any revenue
leakage loophole and maximize revenue generating opportunities.
Key Duties and responsibilities:
- To support and deliver in the execution
of the cost and revenue assurance for all products and services of the
various business lines under Finserve.
- Management of over, under and incorrect
charging issues of clients products/services across all systems
- Guide against revenue loss: Identify
issues and areas of potential revenue leakage and exposure, determine root
causes, design and recommend changes to operational business processes and
systems to minimize the risk and potential exposure to revenue leakage.
- Avert revenue leakage and facilitate
proper billing & invoicing: Periodic reconciliation of all revenue
streams including customer acquisition and retention initiatives,
inventory optimization, product and service utilization as well as
business and contracts retirement.
- To improve work process and procedures:
Monitor, review and take corrective actions or observations made by
consultants, auditors ,or external/internal reviews on control weaknesses
in the revenue assurance process
- Production and analysis of end to end
reconciliations from source, through to billing and ensuring
that all events are received and processed in a timely, complete and
accurate manner
- To develop, improve and support
automation and efficiency of all required business processes and revenue
assurance models for all products and services related to all revenue
streams
- To provide a comprehensive revenue risk
analysis to drive internal improvements through prioritization of tasks or
resolution activity to mitigate risks across business forums
- Work with all product owners to ensure
controls are in place to support the lead to cash process for all revenue
streams
- Reporting: Provide management reports, on
achievements, issues, challenges, opportunities, and recommendations on
areas of improvement on revenue assurance.
- To provide feedback and analysis to the
cost and commercial teams regarding variances and potential impact to the
P&L.
Key Critical Competencies
- Understanding of relational database
structures, data manipulation and data extraction methodologies
- Proven leadership skills for high
performance results
- Big data extraction, mining and analysis
- Understanding of charging principles,
tariffs model interconnect and roaming billing processes
- Ability to work within a team of
professionals, guiding and coordinating towards achieving common
objectives as well as organize and facilitate brainstorming sessions
- Ability to see the ‘big picture’ and
adapt accordingly
- Ability to review financial results of a
telco operation
- Ability to communicate effectively using
both verbal and written communication channels
- Ability to build and lead a highly
motivated team with diverse professional orientation
Qualifications:
- A degree in Finance, Statistics,
Accounting, Economics, Commerce, or related field
- Advanced qualifications in relevant
fields will be an added advantage
- Advanced knowledge of Ms suites and other
relevant analytical tools
- Knowledge in the below systems would be
an added advantage:
- Structured Query Language (SQL)
- Oracle systems and database
- Oracle analysis
- Power BI
- Telecoms Switch, IN and other billing
systems
- CPA/ACCA/CFA qualifications is a
MUST
Experience:
- 5 years in a similar capacity and/or
experience in revenue assurance or billing processes with demonstrated
ability to document such processes
- 3 years of experience in leading
cross-functional teams
- Experience in the telecommunications
industry preferred
How to Apply
