Customer Service Rep Job in Kenya - Lake Basin Dental and Orthodontics

Qualifications

  • Degree Holder in Public Relations
  • 2 years of experience at a healthcare facility
  • Innovative thinker with strong conceptual and problem-solving skills.
  • Meticulous attention to detail with the ability to multi-task.
  • Excellent documentation, communication, and computer skills.

Responsibilities


  • Answering patient inquiries, and providing information about services.
  • Handling patient complaints and issues.
  • Acting as a liaison between patients and healthcare providers, ensuring clear communication.
  • Updating patient records and managing confidential information.
  • Assisting patients with understanding treatment plans, insurance coverage, and payment options.

How to Apply

Please send in your application attaching the following items

  • Cover Letter
  • Updated CV
  • Letter of recommendation from 3 referees

All applications should be received by mail. Send your applications to info@lakebasinortho.com