KEY
AREAS OF RESPONSIBILITY
Quality and Timely Program Delivery
- Oversight of
Projects: Lead the planning and
execution of all area projects, ensuring they meet technical standards and
donor deadlines (UNHCR, PRM, etc.).
- Performance
Monitoring: Establish KPIs for project
teams to track progress and identify implementation bottlenecks early.
- Reporting: Ensure the submission of high-quality,
data-driven internal and donor reports on a weekly, monthly, and quarterly
basis.
Financial and Human Resource Management
- Financial
Oversight: Manage and
monitor the Dadaab Area budget, ensuring cost-effective operations, strict
compliance, and value for money.
- Team
Building: Act as a
mentor, fostering a culture of professional growth, accountability, and
psychological safety for a diverse workforce.
- Talent
Management: Oversee the
performance management cycle and resolve internal operational or personnel
challenges promptly.
Risk Management & Business Continuity
- Risk
Mitigation: Lead the
ongoing assessment of operational, programmatic, and reputational risks;
maintain a comprehensive Area Risk Register.
- Safety &
Security: Ensure complete
adherence to safety and security policies and protocols for all personnel,
assets, and facilities.
- Emergency
Preparedness: In
consultation with the office in Nairobi, develop and test business
continuity plans to ensure minimal disruption to critical services during
crises.
- Integrity: Implement appropriate internal control systems
to prevent fraud, waste, or abuse of resources.
Networking, Collaboration, and Accountability to
Affected Populations
- Strategic
Networking: Serve as the
primary point of contact for stakeholders, including UNHCR, the County
Government of Garissa, and local leaders in Garissa County.
- Collaboration: Represent LWF in inter-agency forums organized
by UNHCR and GOK to ensure complementarity and avoid duplication of
services.
Accountability to Affected Populations (AAP) and
Community Response Mechanism
- Inclusive
Participation: Lead the
design and implementation of programs that ensure the meaningful
participation of refugees and host communities—including women, youth, and
persons with disabilities—throughout the entire Project Cycle Management
(PCM).
- Community
Response Mechanisms (CRM): Ensure
the maintenance of safe, confidential, and accessible CRM channels (such
as help desks, suggestion boxes, and toll-free hotlines) across all
operational sites in Dadaab and Fafi.
- Closing the
Feedback Loop: Enforce a
strict, timely response protocol, ensuring that all community feedback and
complaints are acknowledged and resolved/responded to in a timely manner,
as per LWF global standards.
- PSEA &
Safeguarding: Champion
a culture of zero tolerance for Sexual Exploitation, Abuse, and Harassment
(SEAH). Ensure all community members are aware of their rights and that
staff are regularly trained on LWF’s Code of Conduct and Safeguarding
policies.
- Information
Sharing: Ensure “transparency and
communication” by providing clear, timely information to affected
populations regarding project goals, selection criteria, and available
services in ways they clearly understand.
CANDIDATE
PROFILE
Qualifications & Experience:
- Education: Minimum Bachelor’s degree in Education, Business
Administration, Management, or a related field.
- Experience: 5–10 years of progressive leadership and team
management experience, preferably in a complex humanitarian setting.
- Technical: Proficiency in MS Office Suite and experience
with financial management software/ERP systems.
How to Apply
