Team Assistant, Admin & Client Support, Job in Kenya - World Bank

Role and Responsibilities 

  • Provide comprehensive administrative support to a select business line, ensuring efficient coordination of daily operations and adherence to IFC policies and procedures.
  • Manage scheduling and calendar arrangements for team members, including organizing meetings, appointments, and conference calls with internal and external stakeholders.
  • Prepare, edit, and format high-quality documents, reports, presentations, and correspondence in English, ensuring accuracy and professionalism.
  • Coordinate travel arrangements for team members, including booking flights, accommodations, and transportation, while ensuring compliance with IFC travel policies.
  • Facilitate the planning and execution of events, workshops, and meetings, including logistical arrangements, participant communication, and on-site support.
  • Maintain and update records, databases, and filing systems to ensure accurate documentation and easy retrieval of information.
  • Act as a liaison between the business line and other IFC departments, fostering effective communication and collaboration across teams.
  • Monitor and track deadlines, deliverables, and follow-ups to ensure timely completion of tasks and alignment with organizational priorities.

  • Support procurement and financial processes, including preparing purchase requests, processing invoices, and tracking expenses in line with IFC guidelines.
  • Contribute to a positive and inclusive team environment by proactively addressing challenges, sharing ideas, and upholding IFC’s values of integrity, respect, and development impact.

Selection Criteria

  • Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.
  • A university degree in business administration, finance, management, or a related field, or a high school diploma with at least 2 years of relevant experience in administrative or team support roles.
  • A minimum of 4 years of relevant work experience in a large international institution, private sector organization, or development agency, with prior experience in an international organization considered an advantage.
  • Proven ability to support dynamic and multicultural teams, demonstrating adaptability and collaboration in diverse work environments.
  • Proficiency in English with excellent written and verbal communication skills to effectively engage with internal and external stakeholders.
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software tools for document preparation, data management, and scheduling.
  • Strong organizational skills, with demonstrated ability to prioritize tasks, manage multiple deadlines, and maintain attention to detail in a fast-paced environment.
  • Experience in coordinating travel arrangements, events, and meetings, ensuring compliance with organizational policies and seamless execution.
  • Strong problem-solving skills and a proactive approach to identifying and addressing operational challenges, ensuring efficiency and effectiveness in team support.
  • Ability to work collaboratively within a team, fostering a positive, inclusive, and professional work environment while maintaining discretion and confidentiality.
  • Commitment to IFC’s values, including integrity, respect, and a focus on delivering results that support development objectives, with flexibility and resilience to adapt to changing priorities and work under pressure

How to Apply

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