About the Role:
This
role is critical in fostering a fair, inclusive, and psychologically safe
workplace across the CIC Group. It combines proactive Employee Relations (ER)
management with strategic wellness integration to enhance employee experience
and shape organizational culture.
Key Responsibilities
Employee Relations 60%
- Drive execution of a values-driven Employee
Relations strategy that fosters trust, accountability, and alignment with
organizational culture.”
- Integrate wellness insights into ER frameworks
to create a holistic employee experience.
- Drive initiatives that promote fairness,
resilience, and engagement in a fast-evolving environment.
- Proactively manage ER issues across the group,
including grievances, disciplinary actions, and performance concerns.
- Standardize ER practices across all markets and
ensure compliance with governance frameworks.
- Review grievance management frameworks to ensure
fair, timely resolution and leverage insights for culture improvement.
- Manage and review anonymous reports with
confidentiality and integrity, identifying trends for preventive action.
- Provide clear communication to stakeholders
throughout grievance processes, ensuring transparency and trust.
- Implement safe channels for feedback and foster
psychological safety.
- Provide ER reporting and insights for continuous
improvement.
Wellness Integration (20%)
- Coordinate the deployment of a holistic Wellness
Framework.
- Review and manage wellness programs addressing
physical, mental, and emotional health.
- Track and report wellness metrics, integrating
insights into ER strategies.
- Promote mental health awareness, resilience
training, and stress management initiatives.
- Drive communication and engagement for wellness
programs through internal channels.
- Review employee engagement feedback and identify
key wellness drivers for integration into the people strategy
- Review wellness data to determine trends and use
insights to refine the wellness initiatives.
Culture and Employee Experience (20%)
- Actively contribute to the design and deployment
of the culture integration (values) programs and employee experience
- Contribute to the design and implementation of
culture and employee experience initiatives, including behaviour change
strategies, targeted communication campaigns, and storytelling approaches
to reinforce desired cultural norms and values
- Embed DEI principles into ER and wellness
strategies.
- Partner with the People and Culture leadership
to advance inclusive practices and flexible work practices.
Qualifications
- Bachelor’s degree in a business-related field.
- Post-graduate Diploma in Human Resource
Management.
- 8+ years in as a HR generalist role with
exposure in all aspects of the employee life cycle
- At least 3 years of experience in an Employee
Relations role.
- Understanding of employee wellness and its
integration into ER management.
- Experience in employee relations management,
case management, wellness program design, and ER frameworks.
Key Competencies
- Agile thinker with strong problem-solving
skills.
- Excellent stakeholder management and
communication.
- Ability to work in a fast-paced, evolving
environment.
- Strong analytical and data-driven
decision-making capability.
How to Apply
