Harley’s Limited is seeking to fill the position of Key Accounts Executive within the Commercial business unit. The ideal candidate should have a minimum of 5 years of experience in pharmaceutical sales and marketing, with at least 2 years of experience in managing institutional accounts. The role requires a highly motivated and results-oriented professional who will report directly to the National Key Accounts Manager.
In
this role, the incumbent will be responsible for ensuring the profitable
development of assigned brands and any other brands that may be entrusted to
them at both the marketing and operational levels. This position is accountable
for building and sustaining brand equity, as well as leading the development
and execution of marketing strategies.
Key Responsibilities
- Marketing: Analyse tenders to understand requirements and
use insights to benefit the company. Develop and align buying processes
for each account. Map therapeutic needs of key accounts to identify gaps
and opportunities. Lead communication with institutions during currency
fluctuations to manage price adjustments while retaining clients. Collect
and report key sales data to support decision-making.
- Market
Monitoring: Conduct market research to
determine market requirements for existing and future products. Track and
evaluate competitors’ marketing activities. Analyse the market trends,
product performance and oversee the launch of new products.
- Customer
Relationship and Management:
Stay informed about new trends in Marketing and Communication as well as
maintain strong customer service relationships.
- Service
Excellence: Attend to specific needs of
internal and external customers as well as third parties and ensure
requests are addressed promptly and in line with service standards. Ensure
service levels meet expectations and report any issues affecting
performance to management. Collaborate with management on service
excellence initiatives.
- Compliance: Ensure adherence to all relevant company
policies, procedures and governance frameworks.
- Reporting: Maintain accurate records of service and
maintenance activities using the appropriate systems and provide timely
reports as required.
- Adaptability
and General Support:
Demonstrate initiative, resilience and a proactive mindset. Embrace change
and support additional responsibilities in finance or accounting as may be
assigned by management in line with evolving business needs.
Qualifications & Experience
- Bachelor’s Degree in Science-related course.
- Minimum of 5 years of experience in
pharmaceuticals sales and marketing, with at least 2 years in institutions
or key accounts.
- Solid knowledge of key institutions within the
sector.
- Proven experience in marketing functions, with
strong analytical reporting, presentation and business review skills.
- Excellent written and verbal communication
skills, with the ability to engage stakeholders professionally and resolve
issues collaboratively.
- High level of integrity, discretion with
customers’ data, and the ability to manage competing priorities while
maintaining accuracy and meeting deadlines in a fast-paced environment
How to Apply
