HR & Admin Officer Job in Kenya - Sheria Sacco

The position holder will provide effective and efficient Human Resource Management and support services to the organization in line with the Human Resource Policy and Procedures Manual and in compliance with legal and organizational good practice.

Main Duties & Responsibilities

Human Resources Policies

  • Update and implement HR management policies and procedures and monitor all HR activities and practices to ensure compliance.
  • Manage industrial and employment relations matters and offer training, advice and guidance to managers and supervisors on labour laws and related practices.
  • Plan, develop and implement an HR Strategic Plan.
  • Train managers and supervisors on basic staff management and disciplinary skills and provide counseling support as needed.
  • Ensure all staff rules and regulations are adhered to and enforced as required.
  • Review departmental budgets.
  • Ensure HR staff address employee requests and grievances promptly.

Performance Management


  • Coordinate the performance management process to promote a high performance culture including staff appraisal, training planning and incentive programs.
  • Work with management to improve work relationships, build morale and increase productivity and retention.
  • Monitor, evaluate and report on HR issues, opportunities and development achievements.
  • Coordinate personnel administration including discipline, appointments, dismissals, promotions and transfers and advise on salaries and allowances.

Recruitment and Selection

  • Manage the full recruitment and selection process and train line managers on interviewing and assessment techniques.
  • Lead recruitment activities including job descriptions, job posting, sourcing, onboarding and orientation.
  • Support improvement of recruitment processes.
  • Host in-house recruitment events.

Learning and Development

  • Identify and implement staff development programs and career growth opportunities in liaison with line managers.
  • Discuss development paths with managers.
  • Provide leadership and coaching to the HR team.
  • Monitor HR metrics such as turnover rates and cost-per-hire.
  • Identify cost effective improvements and drive process changes.
  • Provide input on workforce planning and succession planning.
  • Support internal training and development programs.

Rewards and Benefits

  • Administer benefits, retirement savings and leave programs.
  • Support employees and managers on matters related to benefits and leave administration.
  • Initiate payroll actions and provide payroll support where needed.
  • Administration
  • Oversee office operations and ensure office equipment and facilities are maintained and compliant.
  • Maintain HR information system records and confidential personnel files.

Any other duty as assigned.

Qualifications

  • A first degree in HR Management, Business Administration or related social sciences.
  • Membership of IHRM, CIPD or SHRM.
  • Higher Diploma in HR Management.
  • 5 – 7 years’ experience in a similar or higher role.
  • Computer literate.
  • Good command of English and Kiswahili.
  • Excellent interpersonal and public relations skills.
  • Training in management or supervisory techniques.
  • Strong written and verbal communication skills.

Skills and Competence

  • Strong HR management expertise.
  • Performance management skills.
  • Knowledge of labour laws and employment regulations.
  • Ability to build trust and influence leadership.
  • Strong interpersonal, coaching and negotiation skills.
  • Flexible and solution oriented.
  • Strong employee relations skills.
  • Training coordination and planning ability.
  • Leadership and problem solving skills.
  • Strong organizational skills and ability to work under pressure.
  • High computer proficiency.
  • Experience with HR information systems is an added advantage.
  • Alignment to Sheria SACCO values.

How to Apply

Click here to apply