Working closely with the Debt Recovery Manager, the Job holder will ensure focused attention and closely monitor the performance of an assigned portfolio of the written off book within all business segments of the Bank to achieve communicated targets through daily customer engagements.
Key Measurable Goals
- Ensure the recoveries against write-offs
target is achieved.
Key Responsibilities
- Ensure compliance with the Bank’s
policies and regulatory requirements pertaining collection and debt
recovery.
- Execute the institution’s strategy in
reducing the NPA portfolio as per laid out guidelines in the institution’s
credit policy.
- Management, collection, and recovery of
outstanding amounts under assigned portfolio with a view of reducing the
allocated written off book as per communicated targets.
- Ensure the written-off portfolio is
tracked and recovered as per the bank’s objectives.
- Daily telephone calls and client visits
(on a need basis) to follow up on payments.
- Demand and enforce repayment of the
assigned portfolio and achieve set targets.
- Negotiating with clients and coming up
with suitable exit strategies of the allocated book.
- Effective use of allocated resources to
minimize costs.
- Ensure a record is maintained with track
of all the recovery progress for all loans in NPL and there is ease of
access to recovery documentation.
- Ensure 100% utilization of the
collections system as well as other systems that may be implemented to aid
recoveries in the bank
- Report and monitor all risks associated
with debt recovery.
- Implementing and enforcing the board
approved AML, KYC & CFT policy in as far as is applicable within debt
recovery.
- Do any other duties that may be assigned
by the Management.
Skills
- Knowledge in credit management and
banking is an obvious advantage.
- Knowledge on Law relating to banking
- Capacity and willingness to work for long
hours and within strict deadlines.
- Excellent interpersonal skills
- High degree of confidentiality
- Analytical mind
- Knowledgeable on the Financial services
sector
- Assertive
- Honest
- Highly organized
- Creative and Innovative
- Proactive and fast decision maker
- Physically fit and versatile and able to
work on a computer for long hours.
Qualifications
- Business Degree/ Diploma
- Proficiency in computer applications,
Credit & Risk Management course. (Desirable)
- 2 years’ experience in credit and debt
recovery.
- Practical experience in Lending and
recovery (Desirable)
- Speed and accuracy
How to Apply
