About the role
We’re
looking for a motivated and strategic Student Recruitment Manager –
Emerging Accounts (SRM-EA) to join our dynamic
team. This is a pivotal sales role focused on accelerating the performance and
growth of new and lower-volume recruitment agents—our Emerging Accounts.
Your
primary objective will be to cultivate these partnerships, transforming them
from low-volume contacts into high-yielding, sustainable Key Accounts. You will
be the engine that executes our student recruitment strategies, working closely
with our internal sales and marketing specialists to significantly raise the
profile of Navitas colleges within your assigned network.
If you
have a proven sales track record in international education and a passion for
growing partnerships from the ground up, this is the role for you.
Key Responsibilities:
- Account Management & Growth: Manage,
engage, and support an identified network of Emerging Accounts with the
primary goal of accelerating their growth to qualify as Key Accounts.
- Sales Strategy & Execution: Devise and
execute effective service center, remote sales strategies and in-market
activities to maximize enrolment growth.
- Agent Training: Conduct comprehensive
training for Emerging Account agents on Navitas Products and our
University Partner (UP) value propositions.
- First Point of Contact: Serve as the
central resource for all agent inquiries concerning student applications,
admissions, commissions, administration, and compliance.
- Compliance & Administration: Ensure all
agent management activities adhere strictly to jurisdictional compliance
requirements, including meticulous documentation within our CRM system.
- Performance Tracking: Utilize the CRM tool
to track agent performance, inform business decisions, and consistently
achieve and exceed sales targets in a KPI-driven environment.
Qualifications:
- International Education Expertise: A proven
understanding of the international education industry, sales, and
associated legislative and ethical requirements.
- Sales Track Record: Successful experience
in a sales and marketing role, ideally within the international education
sector.
- Language Fluency: Excellent written and
spoken proficiency in English, plus fluency in required local language(s).
- CRM Proficiency: Demonstrated ability to
use CRM tools to manage agent pipelines, track performance, and inform
business strategy.
- Account Management Skills: Previous
experience in a customer service-focused role, adept at managing and
resolving complex partner inquiries quickly and effectively.
- Flexibility & Autonomy: Proven ability
to work both autonomously and collaboratively and maintain a flexible
schedule (including evenings and weekends) to support global recruitment
activities.
- Results-Driven: Demonstrated ability to
manage competing priorities, deliver results under tight deadlines, and
take full accountability for decisions and outcomes.
Desirable
- Relevant tertiary education.
- Demonstrated understanding of student enrolment
requirements, processes, and procedures.
- High level of cultural sensitivity, ethical
awareness, and a global perspective.
- Exceptional interpersonal, negotiation,
presentation, and communication skills.
How to Apply