We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The
ideal candidate will have a friendly and easy going personality while also
being very perceptive and disciplined. You should be able to deal with
complaints and give accurate information. A customer-oriented approach is
essential.
The goal
is to make guests and visitors feel comfortable and valued while on our
premises.
Responsibilities
- Keep the front desk tidy and presentable with
all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or
keep messages
- Receive letters, packages etc. and distribute
them
- Prepare outgoing mail by drafting
correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when
necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel
arrangements, schedules etc.)
Requirements
- Proven experience as front desk representative,
agent or relevant position
- Familiarity with office machines (e.g. fax,
printer etc.)
- Knowledge of office management and basic
bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially
Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications
will be a plus.
How to Apply
