Overview:
The Internal
Audit Field Officer will play a critical day-to-day role in
ensuring that GiveDirectly is able to deliver cash transfers to recipients
safely. The Field Officer will be part of the team that is responsible for
preventing, detecting, mitigating, and investigating field-based risks for
GiveDirectly.
The role
will reward high-quality judgment on operational questions and challenges, a
strong work ethic, effective communication skills, attention to detail, a
strong sense of independence, and a strong commitment to GiveDirectly’s mission
and model. In essence, the Internal Audit Field Officer will be expected to
audit the work of the enrolment team, whose core responsibility is surveying
households and enrolling them in our programs.
Due to the sensitive nature of the work done by the internal audit team, we require all in-country internal audit staff to remain firewalled from the rest of the staff. This means operating discretely and independently, with interactions strictly limited to just the colleagues within the same team. The role holder will be expected to carry out day-to-day audit tasks with an absolute level of discretion, impartiality, neutrality, and independence.
Duty Station: Nyatike, Awendo, and Suna West
sub-counties
Employment type: Three (3) Months Contract
Key Responsibilities
Recipient engagement (60%):
- Conduct in-person household visits for all
individuals selected for enrollment to check and determine their safety
for enrollment, assess vulnerabilities, and flag any pre-enrollment risk
indicators to the management for proactive resolution.
- Directly engage with high-risk recipients to
provide them with the necessary support so that they receive their
transfers safely
- Directly engage with recipients to identify any
corrections or improvements in field processes that are needed.
- Investigate and resolve any recipient cases that
have been flagged to the Internal Audit team.
- Identify and escalate key risks associated with
GD’s programs in the community.
Risk monitoring (30%):
- Work with the IA AFM to undertake risk
monitoring activities within the community
- Work with the IA AFM to verify the quality and
the risk level of the partner data pre-enrollment
- Measure the quality of data received from the
field teams against set data quality standards, reporting any cases of
inconsistency.
- Report any cases of fraud and bribery by GD
staff and or recipient(s) that are identified through the appropriate
escalation channels.
- Utilise technology to flag any abnormalities in
operation.
Other (10%)
- Support the IA AFM in the onboarding processes
of new team members
- Assist the IA AFM with hosting visitors to the
project location
- Assist with response to “crisis” events (e.g.,
refusal spikes, government shutdown, coordinated fraud, etc.)
- Promote effective team culture by encouraging
recognition of positive achievements, planning team events periodically,
and other team-building initiatives
Required Qualifications
- Possess a Degree/Diploma in Public Health,
Nursing & Clinical services, Community Health, or other health-related
courses.
- Has at least 2 years of practical experience
working with expectant mothers, medical/hospital set up, or community
health in a rural setting. Having an M & E or Fraud Investigation
experience is an added advantage.
- Has the ability to audit cash transfer
recipients by conducting in-person or virtual surveys and associated
processes.
- Strong language proficiency in English, Swahili,
and Luo
(Dholuo), both spoken and written.
- Good computer and mobile device data entry and
assessment ability or experience.
- Possess critical thinking ability and good
judgment in resolving operational glitches.
- Possesses a high-quality problem-solving work
ethic.
- Good time-management skills
- Strong interest in the mission of GiveDirectly
and commitment to advancing GD’s distinctive values.
- Physical fitness and the ability to cope with
difficult weather conditions or terrain.
- Excellent communication skills and the ability
to represent the organization effectively to external parties
- Have the ability to exercise patience and good
judgment in resolving recipient problems.
- Female candidates are strongly encouraged to
apply
How to Apply
